Role Description
Are you a registered nurse who is passionate about helping individuals achieve optimal recovery and return-to-work outcomes? Guardian is seeking an RN Clinical Consultant to serve as a clinical expert supporting the evaluation of short-term and long-term disability claims. In this role, you will:
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Analyze medical information and assess functional capacity.
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Collaborate with healthcare providers and provide clinical guidance that supports claim decisions.
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Enhance customer outcomes through sound clinical judgment and proactive case collaboration.
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Work independently while collaborating effectively with claim professionals, healthcare providers, vocational specialists, and internal business partners.
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Evaluate complex medical information and translate clinical findings into actionable recommendations.
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Act with urgency and accountability while maintaining a strong commitment to improving claimant outcomes and customer experiences.
Qualifications
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Active Registered Nurse (RN) license.
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Minimum of 5 years of direct acute patient care experience.
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Minimum of 3 years' experience as a clinical consultant in LTD and/or STD (LTD preferred).
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Strong knowledge of medical conditions, treatments, and their impact on functional capacity and disability duration.
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Excellent verbal and written communication skills.
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Strong clinical assessment, analytical, critical thinking, and research skills.
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Ability to exercise independent judgment and make sound clinical decisions.
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Strong organizational and time-management skills with the ability to prioritize competing demands.
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Proficiency with Microsoft Office applications, including Word, Excel, and PowerPoint.
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Ability to adapt to changing business needs and work effectively in a dynamic environment.
Requirements
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Bachelor of Science in Nursing (BSN) - Preferred.
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Certified Case Manager (CCM) designation - Preferred.
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Experience supporting disability, absence management, or insurance-based claims operations - Preferred.
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Knowledge of disability products, business rules, and claims procedures - Preferred.
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Experience with DCMS, Claim Facts, iProcess, or similar claims management systems - Preferred.
Benefits
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Support and flexibility to achieve professional and personal goals.
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Opportunities for skill-building, leadership development, and philanthropic activities.
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Contemporary, supportive, flexible, and inclusive benefits and resources.