[Hiring] Registered Nurse, Clinical Delivery @Care Access

Role Description

The Registered Nurse, Clinical Delivery (RN) in this role will manage the communication of critical and abnormal lab results to patients, ensuring compliance with state licensure requirements. This includes:

• Contacting patients and documenting communications
• Following up on lab escalations
• Collaborating with providers to ensure all patient interactions are appropriately managed and documented
• Providing patient education on lab results and necessary next steps in care
• Serving as a point of escalation for the Member Services team
• Liaising with the Clinical Conduct Team to resolve issues related to lab results
• Assisting in training and educating the Member Services team

Qualifications

• Active RN licensure with a commitment to compliance and regulatory standards
• BSN or equivalent degree preferred
• Minimum of 3 years of experience as a working nurse, clinical research, medical communications, and/or related field
• Proficiency in Salesforce or other EMR systems for documenting patient interactions
• Compact licensure required, non-compact state license preferred

Requirements

• Strong analytical capabilities and exceptional communication skills
• Strong attention to detail and ability to manage multiple patients efficiently
• Ability to work independently while collaborating with a larger clinical team
• Precision in data analysis and documentation to ensure accuracy in lab results and reporting

Benefits

• Paid Time Off (PTO) and Company Paid Holidays
• 100% Employer paid medical, dental, and vision insurance plan options
• Health Savings Account and Flexible Spending Accounts
• Bi-weekly HSA employer contribution
• Company paid Short-Term Disability and Long-Term Disability
• 401(k) Retirement Plan, with Company Match