Role Description
The Nurse Case Manager (RNCM) role sits at the intersection of patient advocacy, insurance policy, and product access – making this a critical role in supporting patients who have been prescribed a Revolution Medicines’ therapy. The RNCM Team will operate in a hybrid model in close partnership with a third-party HUB responsible for intake, benefits investigation, and Customer Relationship Management (CRM) operations.
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Work directly with patients, healthcare providers, insurers, field reimbursement team, and other key stakeholders.
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Help patients understand their coverage and access the company’s patient support programs.
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Connect with external resources that help overcome access barriers.
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Manage the launch and ongoing lifecycle of Revolution Medicines’ approved therapies using a patient-centric model.
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Act as a single point of contact to proactively manage individual patient cases.
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Ensure access and financial barriers are compliantly overcome, including:
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Benefit verifications
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Prior Authorization (PA) delays
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Denials and appeals hurdles
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Specialty pharmacy (SP) and non-commercial pharmacy routing issues
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Affordability barriers
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Complex Center for Medicare and Medicaid cases (CMS)
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Community resources
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Execute smooth transition of all Expanded Access Programs (EAP) patients upon FDA approval.
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Manage standardized escalation frameworks with the Field Reimbursement Team (FRDs), specialty pharmacies, non-commercial pharmacy, and insurance providers.
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Ensure timely contact with patients and providers during each step from enrollment to closure of case.
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Monitor all patient cases for delays or bottlenecks.
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Maintain rigorous documentation standards to ensure access barriers are tracked and resolved.
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Foster a culture grounded in patient advocacy, compassion, compliance, customer centricity, urgency, and collaboration.
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Create and manage a “one-team” mindset with other critical access teams.
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Travel as needed to home office and external meetings and conferences.
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Other duties as assigned.
Qualifications
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Bachelor’s Registered Nurse degree required with current state license.
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7 to 9+ years of experience in oncology, Patient Access, market access, or pharmaceutical patient service programs.
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Proven experience supporting specialty or oral oncology launches.
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Deep understanding of payer dynamics, specialty pharmacy and distribution models, reimbursement processes, and patient support program operations.
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Exceptional skills in communication, compliant documentation, and cross-functional collaboration.
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Extensive knowledge of HIPAA regulations and Adverse Event (AE) reporting.
Requirements
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Advance degree (MSN, MBA, MHA, other) preferred.
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Launch and customer-facing experience preferred.
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Experience with targeted oncology product experience strongly preferred.
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Experience in a smaller, rapidly growing company preferred.
Benefits
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Competitive cash compensation.
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Robust equity awards.
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Strong benefits.
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Significant learning and development opportunities.
Company Description
Revolution Medicines is a late-stage clinical oncology company developing novel targeted therapies for patients with RAS-addicted cancers. The company’s R&D pipeline comprises RAS(ON) inhibitors designed to suppress diverse oncogenic variants of RAS proteins.