[Hiring] Regional Director of Clinical Operations @Acorn Health

Role Description

Acorn Health is looking for a Regional Director of Clinical Operations to join our Team! This position is remote and requires the ideal candidate to travel and visit our different locations within the assigned region.

The Regional Director of Clinical Operations maintains responsibility for the execution and oversight of the region’s clinical operations functions, inclusive of P&L, and drives regional accountability related to tenet adherence and clinical compliance, client outcomes and satisfaction.

• Drive regional adherence to evolving clinical tenets based on Acorn client outcomes.
• Own full P&L for region(s), responsible for executing against margin/EBITDA targets and other performance-related metrics.
• Manage fixed costs and ensure the optimization of available resources.
• Assist in improving the strategy and framework for aligning clinical assessment, treatment plans, and prescription requests.
• Drive accountability to clinical outcome measure completion and execute clinical initiatives to improve outcomes.
• Monitor risk factors correlated with AMA discharge and work to mitigate these risks.
• Ensure high-quality and ethical care to all clients by following industry standards and regulations.
• Oversee adherence and compliance with external regulations and guidelines.
• Drive regional clinical and compliance improvement at the center level via quarterly Clinical Health Scorecard data.
• Support direct reports with Clinical Success Meetings and caregiver grievance conversations.
• Hold RCM accountable to authorization and credentialing service level agreements.

Qualifications

• Excellent oral and written communication skills.
• Fosters positive relationships and communication amongst team members.
• Displays ability to respond to feedback appropriately and positively.
• Excellent problem-solving skills.
• Solid understanding of web metrics and digital analytics.
• Effective time management skills.
• Strong organizational skills and detail-oriented.
• Ability to maintain confidential records and prepare reports.
• Ability to work independently.

Requirements

• Must possess a minimum of a master’s degree in applied behavior analysis (ABA) or a related field.
• Board Certified Behavior Analyst (BCBA) certification required with a minimum of 3 years.
• Minimum 2 years of experience in an operational leadership role with experience owning P&L and leading teams.
• Extensive multi-site operational leadership experience is required.
• Ideally licensed to practice within given region(s).
• Understanding of industry best practices.

Physical Requirements

• Remain in a stationary position: 1/3-2/3.
• Traverse or move around work location: less than 1/3.
• Operate or use department-specific equipment: less than 1/3.
• Ascend/Descend equipment or ladder: none.
• Constantly position self to accomplish the Essential Functions of the role: More than 2/3.
• Receive and communicate information and ideas for understanding: More than 2/3.
• Transport, position, and/or exert force: less than 1/3.
• Up to 10 pounds: less than 1/3.
• Up to 25 pounds: less than 1/3.
• Up to 50 pounds: less than 1/3.
• Up to 100 pounds: less than 1/3.
• More than 100 pounds: less than 1/3.