Role Description
The Regional Clinical Specialist position will take a lead role in the training of physicians, nurses, and technicians on the proper use and advantages of Haemonetics Medical products in Cardiac Cath Labs, Interventional Radiology, and Vascular Surgery suites.
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Assist in product launches in their region and support busier teams when needed.
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Assist in clinical trials not only in their region but around the country when needed.
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Aid in the training of new hires and continued development of the region's team.
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Contribute to achieving projected sales goals, company objectives, and increasing sales revenue.
Essential Duties
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Support the TM in the organization and analysis of evaluation/trial data.
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Identify issues related to the usage of Haemonetics products and share those issues with the Regional Sales Director and appropriate TM.
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Provide additional in-service training to the impacted clinical staff if issues stem from incorrect or inappropriate usage of the device.
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Facilitate the clinical training and on-boarding of new field personnel.
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Provide clinical expertise for Structural Heart implanting centers.
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Assist in education and training activities with physicians, hospital support staff, and Haemonetics personnel.
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Stay abreast of and communicate clinical data regarding Haemonetics portfolio of products.
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Provide support on questions regarding device suitability and comprehensive technical support.
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Develop and maintain comprehensive clinical and technical product knowledge.
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Oversee local education and training activities.
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Identify, establish, and maintain productive working relationships with key decision makers and customers.
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Act as a spokesperson related to procedural expertise and updated best practices within assigned region.
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Develop therapy and device operational knowledge to support procedural excellence.
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Serve as the region expert for Interventional Technology procedures.
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Present Haemonetics clinical papers and overall value proposition while complying with regulations.
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Support the monitoring of product inventory levels.
Qualifications
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BA/BS or equivalent required.
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Health science and appropriate registrations or certifications (RN, RCIS, RCSA, RVMS, etc.) - Required.
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Minimum of 5+ years of directly related experience in the medical device industry.
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Strong clinical orientation, experience with products for use in interventional and structural cardiology.
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Extensive experience in the cardiac cath lab environment or as a scrub nurse/tech for Structural Heart procedures.
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Minimum experience of 3+ years of structural heart experience in a commercial role - preferred.
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Minimum of 3+ years: Medical device experience with 3+ years in structural heart in commercial role - Required.
Requirements
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Excellent interpersonal skills and strong clinical orientation.
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Ability to influence a variety of clinician, nurse, and lab tech personality types.
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Previous industry experience with structural heart clinical specialist role.
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Ability to persuasively communicate and tailor the Interventional Technology Value Proposition.
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Analytical with financial acumen.
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Ability to maintain a good working relationship while dealing with sensitive matters.
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Excellent verbal and written communication skills.
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Attention to detail to maintain records and process reports.
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Thorough knowledge of the medical device market, products, and territory's customer base.
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Emotional intelligence to manage their schedule effectively.
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Previous industry experience in the Structural Heart space with preference to TAVR.
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Previous experience providing clinical education and training to staff members is preferred.
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Values teamwork and collaboration internally and externally with customers.
Benefits
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Competitive suite of benefits including a 401(k) with up to a 6% employer match and no vesting period.
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Employee stock purchase plan.
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Flexible time off for salaried employees.
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Accrual of three to five weeksβ vacation annually for hourly employees.
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Accrual of up to 64 hours (annually) of paid sick time.
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Paid and/or floating holidays.
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Parental leave.
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Short- and long-term disability insurance.
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Tuition reimbursement.
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Health and welfare benefits.