[Hiring] Radiologist Support Specialist @RAYUS Radiology

Role Description

RAYUS Radiology is looking for a Radiology Support Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. As a Radiology Support Specialist, you will provide exceptional client service to hospitals and radiologists to ensure that the workflow through the reading center is maximized. This is a 100% remote position working 40 hours per week. Shifts are Monday-Friday from 1:00 PM to 9:30 PM EST.

• ESSENTIAL FUNCTIONS AND ACCOUNTABILITIES:
• (95%) Radiology Support
• Field requests from Radiologists to effectively resolve the issues through client contact or integration of the IT support team
• Deliver client satisfaction through effective resolution of client calls
• Answer inquiries, resolving problems, fulfilling requests and database queries
• Efficient drafting of X-Rays and verification of cross-sectional exams
• Efficient remediation of studies on the RSS exceptions work list
• Effective execution of critical finding and super-stat requests
• Focus on assigned duties in a high volume client service center
• Utilize multiple information systems to verify the availability of diagnostic information
• Troubleshoot workflow gaps with diagnostic information, patient orders, and physician resources
• Own issues through verified resolution
• Establish effective working rapport with clinical team including physicians
• Build effective working relationships and a positive working environment with teammates
• Generate process improvement ideas and proactively act on ideas
• (5%) Other duties as assigned

Qualifications

• High school diploma or GED
• An associate or bachelor's degree in business or healthcare administration or other related field (preferred)
• 1 year of experience in a healthcare setting or customer service role (preferred)
• Radiology Certification a plus (preferred)

Benefits

• Medical, dental and vision insurance
• 401k with company match
• Life and disability insurance
• Tuition reimbursement
• Adoption assistance
• Pet insurance
• PTO and holiday pay
• Many more benefits (based on eligibility)

Company Description

RAYUS is committed to delivering clinical excellence in communities across the U.S., driven by our passion for and superior service to referring providers and patients. RAYUS Radiology is built on our brilliant medicine, brilliant team, brilliant technology and services - all to provide the highest level of patient care possible.

We bring brilliance to health and wellness. Join our team and shine the light on Radiology Services! RAYUS Radiology is an EO Employer/Vets/Disabled.