[Hiring] Quality and Privileging Manager @Cooper University Hospital

Role Description

Responsible for facilitating the medical staff Ongoing Professional Practice Evaluation (OPPE) and Focused Professional Practice Evaluation (FPPE) functions in accordance with The Joint Commission Standards, CMS Conditions of Participation, National Committee on Quality Assurance, and other regulatory requirements.

• Ensure that clinical reviews are timely, effective and appropriately documented.
• Responsible for the delineation of clinical privilege management.
• Collaborate with the Department Chief and/or Division Head to solicit updates/modifications to existing delineations to ensure privilege forms remain current, reflect clinical practice, and are consistent with industry standards.
• For new privileges, compile information relevant to the privileges requested which may include appropriate privilege criteria, position and opinion papers from specialty organizations, white papers from the Credentialing Resource Center and documentation from other health systems, as appropriate.
• Facilitate the provider change in privileges credentialing process.
• Collaborate with providers and clinical departments to complete modifications in provider privileges regarding the addition of new privileges, department transfers and/or change in Medical Staff category/status.
• Oversee the Focused Professional Practice Evaluation (FPPE) process in coordination with Medical Staff Department Chiefs, Division Heads, and other clinical leaders.
• Facilitate the collection of key data elements to ensure compliance with FPPE requirements.
• Track the timeliness of FPPE evaluations and ensure accurate documentation within provider files and the Medical Staff credentialing system.
• In collaboration with clinical leadership, develop and oversee Ongoing Professional Practice Evaluation (OPPE) indicators to align provider performance data with Joint Commission accreditation standards and organizational goals.
• Analyze assessment and documentation data to ensure regulatory compliance and identify performance trends that may pose risks to patient safety or the organization.
• Oversee and support the completion of OPPE evaluations, reports, and scorecards in collaboration with Department Chiefs and Division Heads.
• Partner with Quality Management leadership and staff to collect, review, analyze, and report data related to quality improvement and professional practice.
• Identify performance trends that may impact patient care outcomes or the organization’s financial performance.
• Monitor the timeliness of OPPE evaluations and ensure comprehensive and accurate documentation in provider files and the Medical Staff credentialing system.
• Manage the quality reporting platform (e.g. Premier or Vizient) with regards to preparation of OPPE Profiles.
• Ensure OPPE profiles are kept up-to-date and accurate, adding and removing providers as necessary.
• Prepare OPPE profiles for Medical Staff Office reappointment process.
• Develop methods to efficiently manage FPPE and OPPE process including workflows, procedures, and compliance expectations consistent with CMS and TJC standards.
• Prepare and submit reports of FPPE and OPPE to Credentials Committee.
• Participate in regulatory surveys and audits as the expert regarding the organizations’ FPPE and OPPE processes.
• Regularly solicit updates/modifications to specialty specific delineation of privilege forms to ensure forms remain current, reflect clinical practice and are consistent with industry standards.
• Research privilege criteria for technologies or procedures new to the organization.
• Provide support to Medical Staff Office credentialing staff when interpreting clinical nomenclature (i.e., matching case logs to privileging criteria).
• Facilitate the credentialing process for providers requiring modifications to privileges due to the addition of new privileges, relinquishment of privileges, department transfers and/or changes in Medical Staff category/status.
• Coordinate with providers, clinical department leadership and Credentials Committee reviewers.
• Assist with other Medical Staff Office departmental activities as identified and assigned.

Qualifications

• Five (5) years of clinical nursing experience.
• Five (5) years of progressively responsible professional experience managing databases in a healthcare setting.
• Analytical and quantitative skills related to collecting, organizing and summarizing various levels of data essential.
• Expertise querying clinical databases, using clinical decision software and performing biostatistical analysis.
• Expertise with Microsoft Office a must.
• Experience in performance improvement programs required.

Requirements

• Bachelor of Science in Nursing (BSN) Required and/or Master of Science in Nursing (MSN) Preferred.
• Current RN Licensure required.
• New Jersey RN licensure required, with the following exception: for 100% remote RNs, they must hold current RN licensure in the state of their primary residence.

Salary

• Salary Min: USD $37.00
• Salary Max: USD $61.00