[Hiring] PV Officer/Senior PV Associate @Clinigen

Role Description

We are looking for a Proactive PV Officer and/or Senior PV Officer to work within the Clinigen Lifecycle Services team and will be dedicated to one or more of our pharmaceutical clients with a truly global presence supporting the collation, processing and analysis of safety information on behalf of a Client(s) product(s); this unique industry-changing relationship redefines collaboration.

This role requires you to be a passionate pharmacovigilance professional, who is a dedicated and enthusiastic team player, that wants to work with a new business that strives to gain and maintain an exceptional reputation as a PV Service Provider that is knowledgeable, cares and produces high quality work.

We are looking for applicants based in Malaysia and Croatia. Applicants based in EU and South Africa are also welcome.

Key Responsibilities:

• Working within the Pharmacovigilance Operations team
• Assess and process serious adverse events (SAEs) and Individual Case Safety Reports (ICSRs) into the Global Drug Safety database
• Support quality and efficiency strategies within the organisation
• Assisting in departmental regulatory inspection preparedness for the company pharmacovigilance system and actively participating in PV inspections or audits as required
• Contributes to improvements of team processes
• Other PV operational activities or initiatives as assigned
• Maintaining good client relations and ensuring a consistently high quality of work for each client
• Review of Medical Information Enquiries and Product Quality Complaints to ensure all safety information has been captured

For the Clients:

• Managing mailboxes – responding to data entry / case processing queries from Clients and Client Partners, providing responses
• Triage, tracking and forwarding of safety data from client Managed Access Programmes
• Distribution of SUSARs to enrolled physicians within MAP as per agreement with client
• Case processing of SAEs and/or ICSRs
• Case regulatory reporting; preparing relevant cases for submission and sending to the relevant Regulatory Authorities
• Working on E2B/R3 format reporting and Case Finalization; reading error messages and taking steps to correct cases as a result of negative acknowledgments
• Supporting investigation of cases of non-compliance of SAEs/ICSRs
• Performing Literature Article reviews
• Performing follow-up related to queries and requests regarding case handling
• Communicating with Clients and/Partners regarding the evaluation and processing of ICSRs
• Performing quality-control of cases in the Global Drug Safety database
• Performing reconciliation activities as per Client contracts and each Client Operating Guideline (COG)
• Assists when required in Partner, Health Authority Audits/Inspections
• Participation in Client audits and inspections

Additional Duties

• The list of duties is not intended to be exhaustive, but gives a general indication of the tasks involved
• Support the collation and dissemination of quality and compliance metrics for pharmacovigilance and medical information activities
• It is the nature of the company that tasks and responsibilities are, in many circumstances, unpredictable and varied. All employees are, therefore, expected to work in a flexible way when the occasion arises and acknowledge that tasks not specifically covered in their job description are not excluded

Qualifications

• Healthcare Professional qualification or equivalent of a Bachelor of Science (BSc) degree
• Evidence of being able to build relationships with key internal and external customers and demonstrate customer focus
• Attention to detail and the ability to work effectively in an environment characterised by tight timelines and changing priorities
• Excellent organizational and prioritization skills and strong analytical / problem solving skills
• Excellent oral and written communication skills
• Ability to build relationships with key internal and external customers
• Excellent attention to detail and ability to work under pressure
• Extensive knowledge of MS Office Applications and systems
• Outstanding written, verbal, and interpersonal communication skills
• Excellent ability to handle multiple tasks in a fast-paced and constantly changing environment
• Proven ability to work collaboratively within a matrix and/or cross-functional environment
• Self-motivated and organised, with the ability to work unsupervised for periods of time
• Excellent analytical thinking, with the ability to evaluate and present complex safety data applying sound judgement

Benefits

• 27 days, plus bank holidays
• Discretionary Bonus
• Pension contributions & Life Assurance scheme
• Annual salary review
• Enhanced Employee Assistance Programme
• Long service awards
• Recognition scheme & employee of the year awards