[Hiring] Program Director, Surgical Services @Stepful

Role Description

We are seeking a highly motivated Program Director to lead Stepful's Surgical Services programs — Surgical Technology and Sterile Processing. This is a high-impact, portfolio-level role for someone who is passionate about healthcare education and committed to expanding access to surgical careers for working adults across the country.

The Program Director, Surgical Services will own the full operational and quality lifecycle of both programs — spanning curriculum, skills lab and clinical operations, instructor team leadership, and enterprise client partnerships across 12+ healthcare employer partners in multiple states. Success in this role is measured by student outcomes (certification pass rates, graduation rates, and job placement) and the quality and depth of Stepful's relationships with its clinical and employer partners.

This remote role will require occasional travel to employer partner clinical sites and reports to the Senior Director, Operations.

If you're energized by the chance to shape how the next generation of surgical technologists and sterile processing technicians are trained — and to do it at scale — we'd love to hear from you.

Qualifications

• 3+ years of experience teaching surgical technology, including course delivery, assessment, and student support
• Active NBSTSA Certified Surgical Technologist or NCCT TS-C certification
• 5+ years of clinical or operational experience in surgical technology, sterile processing, or a related surgical services field
• 2+ years of experience in healthcare education, training program administration, or a clinical operations role with instructional oversight — experience with regulatory or certification compliance strongly preferred
• Demonstrated experience managing or leading a team, including contractors or adjunct instructors
• Experience working with enterprise clients, clinical sites, or healthcare employer partners - a collaborative, relationship-first approach is essential
• Strong cross-functional skills; comfortable working alongside instructors, students, clinical partners, and internal Stepful teams across multiple states
• Comfort in a fast-growing organization where priorities evolve and initiative is valued

Requirements

• Bonus points if you have experience in EdTech or online/hybrid healthcare training environments
• You've participated in NCCT program reviews, accreditation processes, or state authorization compliance activities
• You hold dual certification across both surgical technology and sterile processing

Benefits

• Meaningful Equity Stake
• Subsidized Medical, Dental, and Vision insurance plan options
• 401(k)
• FSA, HSA and commuter benefits
• Learning stipend
• Open vacation policy, including:
• Guidance of 15 days PTO annually
• Stepful closed the last week of December
• 15 work-from-anywhere days
• 10 public holidays observed for 2026

Interview Process

• Introductory call with Talent Acquisition team member
• Interview with Hiring Manager
• Take-Home Assignment
• Virtual Panel Assignment Review
• Virtual Team Interviews