[Hiring] Professional Services Veterinarian (PSV) - Bovine-EMEA @IDEXX

Role Description

This position is a maternity cover for 18 months, starting July 1, 2026.

The PSV Bovine EMEA consults with diagnostic bovine laboratories, cattle producers, general bovine veterinary practices, specialty practices, and academic veterinarians on medical protocols to promote growth and utilization of IDEXX ruminant products, services, and medical testing; and to promote customer satisfaction and loyalty. The PSV Bovine EMEA represents IDEXX to the bovine industry, the veterinary community and academia.

In this role you will:

• Consult with diagnostic bovine laboratory managers, beef and dairy producers, bovine veterinarians on medical protocols to promote growth and utilization of IDEXX products, services and medical testing.
• Represent IDEXX to the dairy and beef industry, the veterinary community and academia which may include hosting seminars and continuing education sessions on company products to key influencers at clinics, universities, veterinary schools, and other venues.
• Partner with the LPD sales force and other IDEXX teams as needed.
• Collaborate with internal teams providing medical product training to sales and marketing (results interpretation, sampling, etc.) and managing field trials.
• Proactively support the company’s products through assisting, creating and reviewing technical materials and presenting technical subjects to a variety of audiences.
• Provide support to IDEXX Training Department, creating written materials, presentations, and conducting training sessions as appropriate.
• Support and consult on ruminant disease programs, help identify customers’ medical needs, and stay up to date on future medical trends.
• Assure compliance with all IDEXX SOP’s and procedures relative to product complaints, adverse drug event reporting and client records.
• Handle customer (veterinary and end-user) questions providing technical advice and following through on product complaints.
• Provide in-depth knowledge of dairy and beef production systems and health programs.

Qualifications

• Doctor of Veterinary Medicine (DVM) required.
• Solid knowledge of current topics and relevant issues regarding the dairy and beef industry (bovine, including Alertys).
• Strong business acumen, including specific knowledge of ruminant products and services sold.
• Seasoned business and medical professional.
• Excellent communication and interpersonal skills with the ability to effectively and appropriately influence others.
• Strong facilitator, able to resolve conflict through mutual understanding and respect.
• Excellent customer service and business relationship-building skills required.
• Professional maturity, adaptability and responsiveness to employee, customer and peer needs or concerns.
• Strong problem-solving and decision-making skills with the willingness and ability to work collaboratively with others in a matrix environment.
• High integrity and honesty to keep commitments to Employees, Customers and the Company.
• Goal oriented, with drive, initiative and passion for business and team excellence.
• Ability to organize and prioritize.
• A service-oriented attitude.
• Computer proficiency with Microsoft Office applications including Teams, Workday, and Salesforce.com.
• Fluent in English and ideally one additional European language.

Work Environment

• Office or remote/home office environment.
• Visits to customers and academia (diagnostic laboratories, vet clinics, farms).
• Visit tradeshows, scientific meetings, customer workshops.
• Visits to Veterinary Clinics.
• Extensive travel up to 75% mainly in Europe.
• Extended hours may be required.

Benefits

• Competitive compensation, incentives, and benefits.
• Supportive work culture that embraces challenges and encourages learning and discovery.

Company Description

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.