Role Description
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!
Responsibilities:
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Responsible for creating a patient profile in the pharmacy information system.
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Enters necessary prescription plan information in the patient profile for processing and adjudicating patientโs prescriptions.
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Responsible for entering all new patient prescription information into the pharmacy information system.
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Addresses insurance, reimbursement, and payment issues as appropriate by communicating with insurance providers, patients, and pharmacists.
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Participates in achieving business goals and metrics for the Ambulatory Pharmacy.
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Retrieves and prepares the medication for pharmacist review and verification.
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Prepares inventory reports for pharmacist review to purchase.
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Submits, receives, and places inventory in stock.
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Answers inbound telephone calls and triages calls as appropriate based upon the nature of the call to the appropriate staff.
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Assists with the reviews and handling of all adjudicated prescription claims to ensure appropriateness of reimbursement, co-pay, and related financials and, if needed, as directed, follows up all such claims deemed inappropriate.
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Assists Pharmacist by providing required information for therapeutic consults with patients.
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Intervenes with Pharmacy Benefit Manager Companies to resolve plan and patient specific adjudication issues.
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Supply and monitor ambulatory dispensing robotic technology.
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Actively participates by delivering medications and pharmaceutical supplies to patients as outlined by the concierge prescription program.
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Performs related duties as assigned.
Shift:
Part Time
Location:
Nashua, NH
Qualifications
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Normally requires a minimum of two (2) years directly related and progressively responsible ambulatory pharmacy experience; bachelor's degree program preferred.
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Pharmacy technician certification with a national technical certification organization, such as Pharmacy Technician Certification Board (PTCB) or other comparable national certification required.
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State pharmacy certification is acceptable if core competencies are equal to or better than national certification requirements.
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Employees holding a Trainee license must upgrade to a Technician license before the expiration of their Trainee license.
Requirements
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Ability to communicate effectively both orally and in writing.
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Ability to work quickly and accurately under time and volume constraints.
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Strong interpersonal skills.
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Ability to resolve patient issues quickly and creatively in order to improve customer satisfaction.
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Familiarity with pharmaceutical products, services, and drug interactions.
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Strong organizational skills; attention to detail.
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Good analytical skills.
Benefits
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Compensation, benefits, and resources that enable a highly inclusive culture.
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Traditional offerings like medical, dental, and vision care.
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Comprehensive suite of benefits focusing on physical, emotional, financial, and social aspects of wellness.
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Support for working families, including backup dependent care, adoption assistance, infertility coverage, family building support, and behavioral health solutions.
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Paid parental leave and paid caregiver leave.
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Variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, and volunteer activities.
Equal Employment Opportunity
Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.
The companyโs continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions, and transfers comply with equal opportunity principles and are non-discriminatory.
Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email [email protected]. We will make accommodation determinations on a request-by-request basis.
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