[Hiring] PRN Physician Advisory Services QA Specialist @Dane Street, LLC

Role Description

The QA Specialist plays an integral role in the review process as they are responsible for communicating with the customer, reviewer, and management to ensure a completed report is delivered by the customer requested due date. The QA Specialist is responsible for the timely completion and overall completeness of a reviewer report. Completeness is determined by customer requirements, company best practices, and clinical accuracy. In addition, the QA Specialist participates in improving DS processes and works with the Manager to ensure high efficiencies are achieved.

Dane Street’s success relies on individual and team contributions every day. We care for our customers, each other and Dane Street. It is the responsibility for all of us to maintain a positive working environment that promotes client satisfaction and results.

This is a PRN, As-needed position

Qualifications

• An Associate’s Degree or Bachelor’s Degree is preferred.

Requirements

• Business experience in a healthcare and/or insurance setting is preferred.
• Present exceptional communication skills with a clear understanding of company business lines.
• The ability to apply critical thinking, manage time efficiently and meet specific deadlines.
• Computer literacy and typing skills are essential.

Benefits

• May provide oversight to the work of the team members.
• Continuously improves processes that help to facilitate better turnaround time, peer to peer success rates and lessens returned reports by clients for clarification purposes, ultimately resulting in higher client satisfaction.
• Responsible for the final approval on cases for release to the client.
• Will act as a liaison and coordinate quality issue reports along with all new reviewer reports with the VP of Clinical Operations.
• Other duties & special projects, as assigned and based on business needs.

Working Conditions/Physical Demands

• Any lifting, bending, traveling, etc. required to do the job duties listed above.
• Long periods of sitting and computer work.

Work From Home Technical Requirements

• Supply and support their own internet services.
• Maintaining an uninterrupted internet connection is a requirement of all work from home position.