Role Description
Under general direction, this position is responsible for obtaining pre-certifications and pre-authorizations for procedures and medications, and could include scheduling appointments for outpatient testing with other providers, coordinating patient appointments/orders.
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Obtain timely prior authorization or pre-determinations from all insurances, including commercial plans, Medicaid, and Medicare Advantage plans, following the company's established policies and protocols.
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Select accurate and pertinent medical records from patients' charts from client's EMR.
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Obtain demographic information and verify insurance information.
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Provide all required clinical information to insurance companies necessary to facilitate the authorization process.
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Perform complete documentation (within company software or client's EMR) on all prior authorizations follow-ups and determinations appropriately and in a timely manner.
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Maintain and update internal listing of insurance carriers that require authorization, their processes, and phone and fax numbers.
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Maintain the strictest confidentiality in accordance with HIPAA regulations and clinic requirements.
Qualifications
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High School Diploma or GED as a basic qualification.
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Proficiency in processing prior authorizations, with at least 5+ years of experience.
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Minimum of 2 years calling and communication with insurance companies via phone.
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Familiarity with medical terminology.
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Strong teamwork capabilities, self-motivation, and reliability.
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Basic computer literacy.
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Reliable, must have the ability to work well in a team setting, and be a self-starter.
Requirements
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Experience processing PAs for acute hospital outpatient ancillary services.
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Experience training and working remotely.
Benefits
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Joining Infinx comes with an array of benefits, flexible work hours when possible, and a genuine sense of belonging to a dynamic and growing organization.
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Access to a 401(k) Retirement Savings Plan.
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Comprehensive Medical, Dental, and Vision Coverage.
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Paid Time Off.
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Paid Holidays.
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Additional benefits, including Pet Care Coverage, Employee Assistance Program (EAP), and discounted services.