Role Description
The Supervisor of Billing oversees all Ensemble Health Partners Billing associates and is responsible for the performance and effectiveness of the department. The Supervisor will be responsible for:
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Monitoring associates' time and attendance
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Productivity and QA reviews
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Daily assigned workflows
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Ensuring associate education is provided
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Completing annual associate evaluations
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Meeting department objectives to facilitate compliant billing, improve revenue, accelerate cash, and reduce denials
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Monitoring all associates who support paper biller and electronic biller functions to ensure accuracy of claims submissions
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Working with multiple disciplines including Patient Access, Coding, Follow Up, Denials, and additional Revenue Management departments
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Empowering staff to develop methods of process improvement
Essential Job Functions:
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Reports on Key Performance Indicators for the department and will be held to the standards identified as benchmarks for each client
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Manage the daily workflow of the department, monitor progress to identify trending issues and develop training or processes to address these issues
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Hold huddles to efficiently cover new or evolving training focuses to encourage and develop team members
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Overseeing progress on the floor and monitoring the worked accounts for quality assurance
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Manage assigned associate's time management and approval of timecards for payroll processing
This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation.
Qualifications
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1 to 3 Years of experience
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Excel knowledge is preferred
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Experience with Revenue Cycle Management and Billing is preferred
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This is a remote position; however, candidates must be willing and able to travel to and work onsite at client, temporary, or corporate office locations as business needs require
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Demonstrated advanced usage of AI and the management of teams using AI to lean into process and technological improvements
Benefits
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Bonus Incentives
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Paid Certifications
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Tuition Reimbursement
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Comprehensive Benefits
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Career Advancement
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This position pays between $52,100.00 - $65,125.00 based on experience
Company Description
Ensemble is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country.
Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference!
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Five-time winner of βBest in KLASβ 2020-2022, 2024-2025
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Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024
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22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024
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Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024
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Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023
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Energage Top Workplaces USA 2022-2024
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Fortune Media Best Workplaces in Healthcare 2024
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Monster Top Workplace for Remote Work 2024
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Great Place to Work certified 2023-2024