Role Description
The Pharmacy Technician Lead serves as the subject matter expert of their designated pharmacy team. They will work alongside the Pharmacy Supervisors and Managers to drive and support department efficiencies. In this role, the expectation is to lead by example and support company and department goals as well as demonstrate their ability to drive results and achieve a consistent standard of work from the team.
Responsibilities
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High level of contribution in front line, day to day work as assigned by leadership.
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Provide training on department tasks to new hires, cross trainees and existing team members requiring additional support.
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Help coordinate the completion of cross training through communication and scheduling with designated trainees.
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Provide a high level of subject matter expertise to the department in supporting continuous improvement projects including training guides and SOP development.
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Support leadership in diagnosing and improving performance of team members.
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Embody AnewHealthβs Core Values in all communications and interactions.
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Other duties as assigned.
Qualifications
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High school diploma / GED required.
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Certified Technician with their home stateβs Board of Pharmacy.
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Proven experience in departmental workflows and processes.
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Highly preferred: Prior experience with ExactCare operational workflow and processes in assigned department.
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Strong attention to detail.
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Demonstrates strong time management and organizational abilities.
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Excellent verbal and non-verbal communication.
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High level understanding of adjudicating claims and overcoming rejections.
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Ability to adapt to different training outcomes.
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Uses strategic planning to develop training schedule/program that adheres to departments goals and expectations.
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Demonstrates ability to multi-task and support various aspects within Operations.
Requirements
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This position is administrative in nature and will present physical demands requisite to a position requiring: hearing, seeing, sitting, standing, talking, and walking.
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May be necessary to work extended hours as needed.
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This is a full-time position with an expectation to work an average of 40 hours per week and be available outside of normal business hours to meet customer expectations on an ad-hoc basis.
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Schedules are set to accommodate the requirements of the position and the needs of the organization and may be adjusted as needed.
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Supervisory: Yes.
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This is a remote position.
Benefits
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Comprehensive benefit package for full-time employees that includes medical/dental/vision.
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Flexible spending.
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Company-paid life insurance and short-term disability.
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Voluntary benefits.
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401(k).
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Paid Time Off and paid holidays.
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Medical, dental and vision coverage are effective 1st of the month following date of hire.