[Hiring] Pharmacy Technician Associate Representative @Cigna Healthcare

Role Description

PipelineRx (now a part of Evernorth Health Services) supports Remote Pharmacy Services by collecting and documenting accurate patient medication histories, assisting pharmacists, and performing related clinical and administrative tasks.

Start Date: TBD

Schedule: In this role you'll work 7 days on and 7 days off from Wednesday to Wednesday. We currently are hiring for the time shift of 7p - 6a EST. We have both Full Time and Per Diem Opportunities open.

The Remote Pharmacy Technician ensures continuous coverage for PipelineRx clients and supports pharmacists by managing order flow, triaging calls, and providing first-level technical assistance. This role helps optimize workflow, coordinates coverage during emergencies, and maintains detailed shift documentation. This position requires the ability to work overnights and/or weekends.

Key Responsibilities:

• Monitor client coverage and assist pharmacists with order processing.
• Triage and manage high‑volume client calls.
• Provide basic technical support and coordinate with IT for advanced issues.
• Contact healthcare professionals to gather clinical or demographic information needed.
• Support workflow during downtime and help secure emergency shift coverage.
• Submit nightly shift reports.

Qualifications

• High school diploma required, bachelor’s preferred.
• National pharmacy technician certification.
• 1+ year institutional and 1+ year retail pharmacy technician experience.
• Strong communication, customer service, and IT troubleshooting skills.
• Proficiency with MS Office and Google tools.

Requirements

• For this position, we anticipate offering an hourly rate of 17.75 - 26 USD / hourly, depending on relevant factors, including experience and geographic location.
• This role is also anticipated to be eligible to participate in an annual bonus plan.
• If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

Benefits

• Benefits start on Day 1.
• 18 days of PTO within a full calendar year.
• 401(k).
• Career advancement opportunities.
• Bonus eligibility through incentive plans.
• Comprehensive range of health-related benefits including medical, vision, dental, and well-being and behavioral health programs.
• Company paid life insurance.
• Tuition reimbursement.
• A minimum of 18 days of paid time off per year.
• Paid holidays and leaves of absence.

Company Description

Doing something meaningful starts with a simple decision, a commitment to changing lives. At The Cigna Group, we’re dedicated to improving the health and vitality of those we serve. Through our divisions Cigna Healthcare and Evernorth Health Services, we are committed to enhancing the lives of our clients, customers and patients. Join us in driving growth and improving lives.