[Hiring] Pharmacy Technician @ArchWell Health

Role Description

The Pharmacy Technician is an important colleague of ArchWell Health Pharmacy Team. Reporting to the Clinical Pharmacist, the Pharmacy Technician will be providing direct patient care and collaborating with other healthcare team members in a virtual environment to optimize the pharmaceutical care for our patients.

• Conduct patient outreaches per existing protocols.
• Assist patients with navigating the medication use aspects, including reviewing components of their plan benefits and obtaining medication through different sources to resolve access barriers.

An ideal candidate will have a deep understanding of Medicare Advantage prescription benefits, possess strong attention to detail, and be driven by a passion for providing quality care to seniors.

Qualifications

• High school diploma or equivalent education (GED) required.
• Registered Pharmacy Technician with a state board of pharmacy.
• A minimum of 2 years of experience in operational pharmacy benefits (health plan or PBM), clinic setting, patient assistance program, or retail pharmacy.
• eClinicalWorks or similar EMR experience.
• Experience working with geriatric patients or a medication adherence program is a plus.
• Bilingual in English/Spanish highly desired.

Requirements

• Excellent customer service, including telephone etiquette skills, active listening skills, and the ability to follow-through with patients or staff members.
• Ability to work effectively and respectfully with various seniorities and diverse populations including members, staff, providers, and family members.
• High degree of emotional intelligence and integrity, resilient and focused work ethic, with adaptability to handle frequent changes with a positive attitude.
• Self-starter with the ability to think creatively and work effectively.
• Strong attention to detail and possessing good alpha/numeric data entry skills with minimal errors.
• Intermediate proficiency in Microsoft Office Suite products including Word, Outlook and Excel plus a variety of other word-processing, spreadsheet, database, e-mail and presentation software.
• Ability to travel on occasion for company meetings.

Company Description

ArchWell Health is a new, innovative healthcare provider devoted to improving the lives of our senior members. We deliver best-in-class care at comfortable, accessible neighborhood clinics where seniors can feel at home and become part of a vibrant, wellness-focused community.

• Our members experience greater continuity of care.
• Comfort of knowing they will be treated with respect by people who genuinely care about them, their families, and their communities.