Role Description
As part of Cigna Pharmacy Management, the Senior Pharmacy Clinical Consulting Advisor serves as the primary pharmacy benefits subject matter expert supporting Cigna Integrated Pharmacy clients in Mid-Southern Tennessee and surrounding areas. The primary objective of this position is to support long-term client retention and growth, while achieving Cigna's corporate strategic goals.
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Develop and maintain relationships with internal stakeholders, including medical sales teams and pharmacy underwriting organization, as well as external brokers and consultants.
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Provide pharmacy products and clinical expertise in support of the Medical Sales teams and the Pharmacy Implementation organization.
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Work with Cigna Medical teams to support the Pharmacy component of an integrated benefit, including service support, reporting, pricing, and performance guarantees.
Qualifications
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Clinical pharmacy background required; R.Ph. or Pharm.D.
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5 years or more of Pharmacy Benefit Management (PBM) experience supporting client expectations.
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Mid to Large Employer account management experience preferred.
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Experience with consultative client management methodologies.
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Proven ability to manage through renewal independently with minimal supervision.
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Ability to work through the organizational processes needed to support clients, especially those that are clinical in nature.
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A self-motivated individual displaying ownership, accountability, and responsibility.
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Operational understanding and competence with PBM business model.
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Understanding of the financial and pricing strategy of PBM.
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Technical skills using all Microsoft programs.
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Ability to travel up to 50% of the time depending on candidateβs location with little or no advance notice.
Requirements
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Retain assigned book of business through proactive portfolio management.
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Participate in client meetings and presentations to review client performance.
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Act as Pharmacy Sales support for renewals involving consultants.
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Cultivate meaningful, productive relationships internally and externally.
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Educate and advance the knowledge of pharmacy within the Cigna Medical sales organization.
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Communicate effectively, delivering multi-modal messages.
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Actively participate in finalist meetings for existing business.
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Gather and share relevant competitive intelligence.
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Act as the clinical subject matter expert supporting medical sales team or pharmacy implementation team.
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Manage complexity by analyzing and solving problems effectively.
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Stay abreast of clinical pharmacy practice guidelines.
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Facilitate meetings with clients and brokers to resolve service concerns.
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Support detailed ad-hoc analysis of pharmacy claims utilization.
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Provide executive support for pricing, audit, and contract questions.
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Translate pharmacy coverage rules and formulary decisions based on Cigna policies.
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Any other tasks as defined by management and/or client needs.
Benefits
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Annual salary of 123,400 - 205,600 USD / yearly, depending on relevant factors.
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Eligible to participate in an annual bonus plan.
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Comprehensive range of benefits focusing on whole health starting on day one.
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Health-related benefits including medical, vision, dental, and well-being programs.
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401(k), company paid life insurance, tuition reimbursement.
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A minimum of 18 days of paid time off per year and paid holidays.