[Hiring] Peer Navigator @Ilant Health

Role Description

Ilant Health is looking for a Peer Navigator to guide prospective bariatric surgery and obesity medicine patients through the process, answer questions, educate them with facts, and share your own experience navigating the process. This role will provide significant support to individuals who are pursuing ways to improve their health using clinically-supported strategies.

• Conduct outreach to individuals who can benefit from the program to proactively enroll them
• Conduct the initial virtual meeting for individuals exploring weight loss treatments, such as bariatric surgery and obesity medicine
• Use Ilant tools and standard operating procedures (SOPs), based on clinical evidence and best practices, to support patients in learning more about the bariatric surgery journey
• Provide ongoing support and education for patients via video calls, phone, email, and text throughout their journey
• Provide specialized documentation required to support insurance approval for bariatric surgery
• Facilitate support groups

Qualifications

• You have lived obesity and treatment experience: you’ve undergone bariatric surgery or taken anti-obesity medication
• Share personal experience while balancing it with factual information and the greater trends associated with bariatric procedures
• You are comfortable conducting video calls and communicating via phone, email, text
• Great communication skills
• Supportive, empathetic, and non-judgmental disposition
• Experience with computers and software such as Google Workspace, Slack, etc.

Requirements

• Experience with Athena EHR, Talkdesk, and Zendesk are a plus!
• Experience peer counseling or coaching previously
• Licenses: LSW, Nutritionists, RN, Certified Coach

Benefits

• Fully remote environment – work from anywhere while maintaining meaningful collaboration with a distributed team
• Comprehensive health benefits – medical, dental, and vision coverage to support you and your family
• Paid time off – 2 weeks of PTO to rest, recharge, and take the time you need
• Flexible floating holiday – one additional day each year to celebrate what matters most to you
• Paid sick leave – 5 sick days so you can prioritize your health when needed
• 11 paid company holidays throughout the year
• 401(k) retirement plan to help you invest in your future
• Healthcare and Dependent Care FSA options for additional tax-advantaged savings