[Hiring] Patient Registration Specialist @ACCESS TELECARE

Role Description

We are seeking an experienced and detail-oriented Patient Registration Specialist. The Patient Registration Specialist will support the team by accurately capturing patient demographic data and insurance coverage details to ensure correct insurance billing. This role requires a strong understanding of healthcare eligibility processes and insurance verification protocols throughout the assignment.

• Perform comprehensive patient registration, including obtaining accurate demographic and insurance information from multiple Electronic Medical Record (EMR) systems and entering this info into Access TeleCare’s billing system.
• Verify insurance eligibility and coverage benefits using payer portals, phone calls, and real-time eligibility tools.
• Identify and resolve issues related to insurance eligibility, including coordination of benefits and out-of-network policies.
• Escalate complex coverage or registration issues to management or the billing department as needed.
• Maintain compliance with HIPAA and all regulatory guidelines regarding patient data and insurance handling.
• Other duties as assigned.

Qualifications

• High school diploma required.
• A minimum of 1-2 years’ experience in Revenue Cycle, Registration and Medical Billing.
• Solid understanding of registration and billing.
• Knowledge of medical terminology, anatomy, and physiology.
• Must also have a focus on regulatory and billing requirements.
• Ability to maintain confidentiality.
• Strong communications skills (written and oral) as well as demonstrate the ability to work effectively across departments.
• Demonstrated proficiency with Microsoft office programs (Excel, Word, and PowerPoint) communication, and collaboration tools in various operating systems.
• Ability to work effectively under deadlines and self-manage multiple projects simultaneously.
• Strong analytical, organizational, and time management skills.
• Flexibility, detail-oriented, and adaptability in a fast-paced environment.
• Ability to thrive in a high growth, fast-paced organization and 100% Remote based environment.
• Must be able to remain in a stationary position 50% of the time.

Benefits

• 100% Remote Work.
• Health Insurance (Medical, Dental, Vision).
• Comprehensive benefits — health, dental, vision, life, and 401(k).
• Paid Time Off, Sick Leave, and wellness days — we value performance and balance.
• Culture of ownership, transparency, and results — where the best ideas rise.
• Directly impact patient access nationwide.