[Hiring] Patient Navigator @myTomorrows

Role Description

myTomorrows is a global health tech company dedicated to breaking down barriers for patients seeking treatment options. We strive to enable earlier and better treatment access by bridging the gap between those searching for possible options and the companies who develop them.

Key Responsibilities:

• Communicate with patients and caregivers via phone and email as a response to requests for pre-approval treatment access.
• Capture medical data in our internal platform.
• Search global trial databases using our AI tool to identify relevant pre-approval options for patients.
• Pre-screen patients for specific clinical trials.
• Engage with patients to expand our Medical Community and create awareness about the myTomorrows platform.
• Proactively identify trends and opportunities in our daily operations.
• Achieve and maintain high patient satisfaction.
• Contribute to improving our patient recruitment and pre-screening processes and strategies.

Qualifications

• Bachelor’s degree in life sciences, healthcare, or related fields.
• 2-5+ years of experience in patient navigation, clinical research, or healthcare communication roles.
• Experience with patient care in a clinical setting, as well as knowledge of clinical trials and expanded access is preferred.

Requirements

• Strong communication and interpersonal skills.
• Ability to explain complex medical information in simple terms.
• Excellent verbal and written communication skills in English.
• Proficiency in using CRM and healthcare databases.
• Literacy in Microsoft Office and web-based media and openness to technological innovation.
• Ability to prioritize different commitments while maintaining high quality of work.
• Proactivity and ability to work unsupervised.
• Patient-centric mindset, understanding and empathetic when working with patients.
• Attention to detail and ability to record information and clinical data accurately.
• Ability to build relationships of trust and manage confidential information and data appropriately.
• A team player that thrives in a multicultural, diverse environment.

Benefits

• Equal Opportunity Employer committed to cultivating a workplace where difference and diversity are protected and celebrated.
• Support for team members to be their best selves.