[Hiring] Patient Financial Care Educator @Piedmont Healthcare Inc.

Role Description

Responsible for operationalizing and maintaining successful education programs for primarily online classroom setting. Works in collaboration with DOE team and Operational Leaders to deploy and deliver training to new hires and current employees. Also supports monitoring quality and performance metrics as assigned, keeping the leaders apprised of results, and using data and feedback to identify and develop targeted opportunities for staff development in all areas of the Patient Fin Care Units.

ROLE IS REMOTE. HOWEVER, WILL TRAVEL TO PIEDMONT FACILITIES AS NEEDED.

Qualifications

• Bachelor’s Degree in Health Care Administration, Business Administration or a related field is Required or
• In Lieu of degree six (6) years of relevant work experience will be accepted in addition to the experience requirement Required
• 2 years revenue cycle or call center experience, to include one (1) year training, education and/or learning and development experience Required or
• 4 years of training, education and/or learning and development experience, if no revenue cycle or call center experience, Required or
• In lieu of degree a total of eight (8) years of experience revenue cycle, contact center, or front-end physician practice, to include training, education, learning and development experience Required
• Rev Cycle or related experience in contact center, clerical accounting/finance Preferred
• Patient insurance verification/authorization, liability estimation, billing/claims, basic coding, financial assistance, correspondence or patient liability collections experience Preferred
• Experience using Epic, contact center tools, online learning experience Preferred

Requirements

• None Required

Benefits

• Wellness programs
• Comprehensive total benefits and rewards

Company Description

Piedmont Healthcare is committed to moving your career in the right direction with diverse teams, a shared purpose, and schedule flexibility that allows you to live for what matters both in and outside of work.