[Hiring] Patient Advocate Triage I @Myriad Genetics

Role Description

The Patient Advocate Triage I plays a crucial role in the patient journey at Myriad Genetics. Responsible for processing information in an efficient, accurate, and timely manner. Conducts detail-oriented analysis while recognizing the full cycle process and timeline. Represents Myriad’s values in a professional and courteous manner. Maintains confidentiality through CLIA and HIPAA guidelines.

• Process and release a high level of cases in a quick and fast-paced environment.
• Analyze documents received utilizing a sample and be able to determine how the pieces cohesively work together to secure coverage.
• Support Patient Advocate teams with up-to-date information.
• Complete routine tasks with minimum supervision.
• Comply with applicable CLIA and HIPAA regulations.

Qualifications

• High School Diploma or equivalent with at least 1 year of relevant experience, or an associate or bachelor’s degree.
• Knowledge of clinical lab systems and/or customer relationship management (CRM) systems a plus.
• Comprehensive understanding and use of Microsoft Word, Excel, and Outlook.
• Excellent written and verbal communication skills with accurate typing skills of at least 35 words per minute (WPM).
• Confidence to manage several tasks simultaneously, often under the pressure of a deadline.
• Ability to analyze both from a small detail perspective and a case completeness perspective.

Requirements

• Lifting Requirements – sedentary work or exerting up to 10 pounds of force occasionally.
• Physical Requirements – stationary positioning, moving, communicating, and observing.
• Use of equipment and tools that are necessary to perform essential functions of the job.

Company Description

For more than 30 years, Myriad Genetics has led the way in precision medicine by delivering important insights to help people make informed health decisions. As a leading molecular diagnostic testing and precision medicine company, we are dedicated to advancing health and well-being for all. Our innovative genetic tests are used across specialties including oncology, women’s health, and mental health, empowering clinicians to personalize treatment and help their patients take proactive steps toward better outcomes.

What inspires us – and you – is simple: Every test, every insight, and every patient story emphasizes our commitment to improving lives through science, innovation, and care.

Learn more at https://www.myriad.com and follow Myriad Genetics on LinkedIn.