[Hiring] Patient Account Coordinator @MyMichigan Health

Role Description

The Patient Account Coordinator is responsible for coordinating billing activities between Patient Accounting and third-party payers. This position monitors insurance reimbursement and investigates and resolves payment discrepancies to ensure payments are accurate and consistent with established payer contracts.

• Assist with contract builds and maintenance within the EHR system.
• Research payer policies and communicate relevant updates to appropriate departments.
• Monitor and process refunds.
• Communicate with insurance companies.
• Prepare and submit appeals related to reimbursement discrepancies.
• Participate in departmental Quality Improvement Process (QIP) teams to support initiatives that enhance efficiency, accuracy, and overall effectiveness of the billing and reimbursement process.

This position is offered with a remote opportunity.

Qualifications

• High school diploma or GED is required.
• Five years in Patient Accounting setting preferred.
• Additional computer skills and medical terminology preferred.
• Associate's Degree in Accounting or related field preferred.
• 5 years work experience with at least two years in Patient Accounting setting.
• Two years in a computerized setting which utilizes various PC software required.
• Two years formal training beyond high school or comparable on the job experience required.
• Human relations skills, organizational skills, expertise in communication, both verbally and written, and outstanding PC skills required.

Requirements

• Mandatory tuberculosis (TB) testing as required.
• Mandatory Occupational Safety and Health Administration (OSHA) training must be completed annually according to the Exposure Control Plan.

Company Description

MyMichigan Health is a technology driven organization and employees need to demonstrate competency in Microsoft® Windows.

An employee may be required to participate in further learning opportunities offered by MyMichigan Health.

Physical/Mental Requirements and Typical Working Conditions

• Exposure to stressful situations, including those involving public contact, as well as trauma, grief, and death.
• Able to wear personal protective equipment that includes latex materials or appropriate substitute if required for your position.
• Is able to move freely about facility with or without an assisted device and must be able to perform the functions of the job as outlined in the job description.
• Overall vision and hearing is necessary with or without assisted device(s).
• Frequently required to sit/stand/walk for long periods of time.
• May require frequent postural changes such as stooping, kneeling or crouching.
• Some exposure to blood borne pathogens and other potentially infectious material.
• Must follow MyMichigan Health bloodborne pathogen and TB testing as required.
• Ability to handle multiple tasks, get along with others, work independently, regular and predictable attendance and ability to stay awake.
• Overall dexterity is required including handling, reaching, grasping, fingering and feeling.
• May require repetition of these movements on a regular to frequent basis.
• Physical Demand Level: Sedentary.
• Must be able to occasionally (0-33% of the workday) lift or carry 0-10 lbs.