[Hiring] Patient Access Representative @Aveanna Healthcare

Role Description

As a Patient Access Representative, you are responsible for proactively requesting and obtaining prescriptions and insurance authorizations for an assigned portfolio of patients. You will work closely with medical offices, insurance payers, and internal teams to ensure required documentation is accurate, complete, and received in a timely manner to support uninterrupted patient services. This is a remote, detail-driven role requiring strong follow-up skills, healthcare administrative experience, and a sense of urgency.

Qualifications

• High school diploma or GED required; Associate’s degree preferred
• 2+ years of healthcare administrative, medical office, or insurance-related experience
• Insurance authorization or precertification experience preferred
• Home health, DME, or enteral experience a plus
• Proficiency in Microsoft Office (Outlook, Word, Excel)

Requirements

• Experience with insurance authorizations, pre-certifications, or prescription follow-up
• Strong attention to detail and sense of urgency
• Comfortable managing multiple patient accounts and deadlines
• Effective written and verbal communication skills
• Able to work independently in a remote environment
• Ability to maintain a quiet, dedicated workspace that is free of background noise and ongoing distractions
• Ability to participate in virtual meetings with a professional, camera-ready presence
• Ability to demonstrate strong time-management skills, as well as accountability and self-direction
• Must be able to operate off reliable, high-speed internet

Benefits

• 100% Remote
• Equipment Provided
• Full Benefits Package (Medical, Dental, Vision, 401k, PTO)
• Paid Holidays + Bonus Days Off
• Structured onboarding and role-based training
• Opportunities for internal growth
• Competitive hourly pay starting at $18.00 per hour depending on experience