[Hiring] Patient Access Liaison @Pharvaris

Role Description

The Patient Access Liaison (PAL) is a field-based, patient access and reimbursement specialist in a high-touch role dedicated to helping patients and healthcare provider (HCP) offices understand and navigate the complexities of access to therapy. As a trusted resource and advocate, the PAL provides education, guidance, and support across:

• Product
• Insurance coverage
• Prior authorization
• Medical exceptions
• Appeals
• Affordability programs
• Adherence

The Patient Access Liaison (PAL) plays a crucial role in ensuring timely access to Pharvaris treatments for patients after receiving a prescription. This position is responsible for working directly with:

• Patients
• Caregivers
• Healthcare providers
• Pharvaris distribution partners
• Patient services
• Other stakeholders

to provide education and overcome barriers to access.

Responsibilities

• Leadership & Collaboration
  • Partner with field leadership and patient services to define roles, workflows, and best practices.
  • Support development of reimbursement and access training for field sales teams.
  • Collaborate with patient services and trade and distribution teams to improve access processes and speed to therapy.
  • Coordinate with HCPs and internal teams to support payer-required coverage information.
• Patient Support & Journey Management
  • Serve as the primary access resource for assigned patients, providing high-touch support throughout treatment.
  • Deliver empathetic, patient-centered communication and build trusted relationships.
  • Educate patients on treatment, adherence, and access-related challenges.
  • Identify financial, reimbursement, and coverage support resources to reduce therapy delays.
  • Conduct follow-ups to reinforce adherence and continuity of care.
  • Coordinate with internal teams, specialty pharmacies, and case management partners to accelerate therapy access.
• HCP & Office Staff Engagement
  • Educate HCP offices on payer requirements, PA submissions, appeals, and coverage processes.
  • Resolve patient-specific access barriers, including denied PAs and formulary restrictions.
  • Support benefits investigations and interpretation of payer policies.
  • Maintain compliant, professional engagement aligned with company and regulatory standards.
• Access & Reimbursement Expertise
  • Apply expertise in pharmacy benefit and specialty pharmacy workflows.
  • Manage PA, appeals, and medical exception processes efficiently and accurately.
  • Support appropriate use of copay assistance, bridge programs, and foundation resources.
  • Monitor payer trends and implement strategies to reduce access barriers.
• Cross-Functional Collaboration
  • Serve as a liaison among Physician Engagement, Care Coordination, Market Access, and Trade teams.
  • Share field insights on payer trends, access challenges, and patient experience gaps.

Qualifications

• Bachelor’s degree preferred; clinical background in Healthcare Administration, Pharmacy, Nursing, or a related field strongly preferred.
• 10+ years of experience in reimbursement, market access, patient services, or related healthcare roles; rare disease or orphan drug experience strongly preferred.
• Direct patient-facing experience providing disease, product, reimbursement, and access education in complex healthcare environments.
• Demonstrated ability to build processes, capabilities, or field functionality in a fast-paced, evolving environment.
• Strong knowledge of U.S. payer systems, reimbursement processes, prior authorization, appeals, specialty pharmacy workflows, and payer decision-making across Medicare, Medicaid, DoD, TRICARE, and commercial payers.
• Proven success identifying and resolving reimbursement barriers to help patients initiate and continue therapy.

Skills & Competencies

• Patient-first mindset with strong advocacy skills and a sense of urgency around therapy access and continuity of care.
• Empathetic, trust-building communication with patients, caregivers, HCP offices, and cross-functional partners.
• Strong listening, adaptability, analytical thinking, creativity, and problem-solving skills.
• Collaborative influence and relationship agility, with refined customer focus and people skills.
• Ability to balance patient advocacy with company policies, compliance requirements, and regulatory standards.
• Able to work independently, manage multiple priorities, and operate effectively in a fast-paced environment.

Additional Information

• Ability to travel for in-person interactions as dictated by business needs.
• Ability to work outside traditional business hours, particularly for patient meetings.
• Pharvaris is committed to fair and equitable compensation practices. The base salary range for this role is $155,000-$195,000 per year. Actual compensation will depend on various factors, including but not limited to depth of experience, skill set, overall performance, and education.
• Pharvaris believes in providing a competitive compensation and benefits package. Base salary is just one component of our competitive total rewards strategy.
• In addition to compensation, this role offers the unique opportunity to help build and shape an early-stage commercial organization, meaningful ownership through equity, workplace flexibility, and flexible time off.
• We encourage candidates who are motivated by the full opportunity and alignment with our mission to apply, even if their current compensation falls outside the stated range.