[Hiring] Palliative Oncology Nurse Navigator @Thyme Care

Role Description

As a Thyme Care Palliative Care Nurse Navigator, you'll be a vital clinical resource for our members with serious illness and their care network, conducting conversations about goals and values, advance care planning, and palliative care via phone, email, and video communication. Under the guidance of our Nurse Team Lead, you'll conduct comprehensive symptom assessments, support members with serious illness longitudinally, and facilitate end-of-life care discussions, when appropriate. You will actively engage with members, addressing clinical issues and efficiently managing any escalations that arise.

• Familiarize yourself with Thyme Care systems, tools, technology, and partners.
• Collaborate closely with Nurse leaders and Medical Directors to ensure alignment with clinical protocols and best practices.
• Establish trusting relationships with members and their care network, prioritizing empathy and active listening in every interaction.
• Adhere to Care Team policies, procedures, and documentation standards, contributing to efficient operations and maintaining quality standards.
• Support members with serious illness and at the end of life, coordinating care and providing clinical support as needed.
• Participate in case conferences to monitor member progress, provide updates, and collaborate on targeted support plans with the healthcare team.
• Foster strong partnerships with payers and providers to optimize care delivery and minimize readmissions.
• Collaborate with non-clinical Care Team members to address social determinants of health needs, such as food resources and transportation access.
• Be available for urgent clinical escalations and provide clinical consult support as required.
• Perform other projects and duties as assigned and as related to department business needs and objectives.

Qualifications

• An active, unrestricted compact Registered Nurse (RN) license is required.
• New York, Illinois and/or Michigan licensure preferred.
• Degree in Nursing (ADN or BSN) required; BSN preferred.
• At least 5 years of nursing experience, including 3 years in outpatient palliative care and/or home hospice taking care of oncology patients and their caregivers.
• Fluency in Spanish, both written and verbal, is preferred.

Requirements

• It would be exceptional, although not required, that you are a Certified Hospice and Palliative Nurse (CHPN) or have oncology-related certifications such as Oncology Certified Nurse (OCN), Advanced Oncology Certified Nurse (AOCN), Advanced Oncology Certified Nurse Specialist (AOCNS), or Certified Case Manager (CCM).
• OCN certification is required at time of hire or a commitment to obtain within 2 years of hire at Thyme Care.

Benefits

• This is a non-exempt, full-time position.
• The pay rate is non-negotiable at $46.35/hour.
• To ensure sufficient clinical coverage, we ask that our Care Team be prepared to work up to 2 holidays per year, compensated at a 1x hourly rate and a 2.5x holiday rate.

Company Description

At Thyme Care, our core values guide us in everything we do: Act with our members in mind, Move with purpose, and Seek diverse perspectives. They anchor our business decisions, including how we grow, the products we make, and the paths we choose—or don’t choose.

We recognize a history of inequality in health care. We’re here to challenge these systems with a culture of inclusion through the care we give and the company we build. We embrace and celebrate a diversity of perspectives in reflection of our members and the patients our products serve. We are an equal-opportunity employer.