Role Description
The Virtual Outpatient Therapist inspires, teaches and motivates clients to achieve meaningful recovery by leading technology-enabled group and individual therapy and psychoeducation IOP sessions. Utilizing evidence-based, trauma informed and person-centered practices, and helping clients access appropriate ancillary support services, the Virtual Outpatient Therapist helps RCA clients to develop tools that support their recovery journey.
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Completes intake Biopsychosocial Assessments, including all electronic forms required by RCA, MDPH and/or third-party payors.
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Evaluates clients' mental and physical health, addiction severity, and/or problem behavior and assesses their readiness for treatment, articulating clinical rationale for recommended level of care.
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Works with clients to develop realistic and time-limited treatment goals, completing treatment plans within required timeframe within IOP level of care.
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Reviews and recommends treatment options with clients, including their families, if willing.
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Utilizes recognized therapeutic modalities, such as CBT, DBT, 12-Step, psychoanalytic, motivational interviewing, and stages of change.
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Performs individual, group, couples and family therapy and education sessions.
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Is familiar with Medication Assisted Treatment (MAT) and has the ability to objectively discuss options with clients.
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Documents all work in the RCA Electronic Health Record, Avatar.
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Performs basic case management tasks when necessary, referring clients to outside resources, services and support groups.
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Performs Utilization Review tasks with third party payors if necessary.
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Assigns Urine Drug Screens and breathalyzer if necessary.
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Helps clients develop skills and behaviors necessary to recover from their addiction or modify their behavior.
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Works with clients to identify behaviors or situations that interfere with their recovery.
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Teaches families about addiction or behavior disorders and helps them develop strategies to cope with those problems.
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Performs any other job-related duties as assigned.
Qualifications
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Master's degree in social work, Education, Psychology, Mental Health Counseling or another related human services field required.
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Appropriate state licensure required (LCPC or LCSW).
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Must have multi-state or compact licensure or willingness to obtain licensure in states where RCA operates virtual IOP.
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Prior experience in a behavioral healthcare or substance abuse settings serving culturally diverse populations preferred.
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Experience with Electronic Health Record (EHR) preferred.
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Excellent verbal and written communication skills required.
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Excellent organizational skills with the ability to prioritize workload and meet deadlines.
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Must be able to work in a fast-paced environment with demonstrated ability to juggle multiple competing tasks and demands.
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Exceptional analytical and problem-solving skills.
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Proven ability to handle multiple projects under pressure.
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Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint).
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Understanding of diverse cultures and gender-specific issues and the ability to incorporate needs of gender and culturally diverse groups into the clinical interventions.
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Understands need for and always maintains appropriate confidentiality when interacting with patients, residents, families, visitors, referral sources and all other contacts.
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Exhibits excellent customer relation skills as evidenced by supportive and constructive communication with all contacts including coworkers, patients, residents, visitors, families and referral sources.
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Knowledge of case management for dual diagnosis patients.
Requirements
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Have quiet, private and professional workspace without disruptions.
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Have HIPAA compliant WiFi network with adequate bandwidth for live streaming video and audio.
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Participate in onsite orientation and check-ins.
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Participate in twice weekly video supervisions.
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Participate in regular group check-ins.
Competencies
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Customer Service: Demonstrates concern for meeting internal and external customers' needs in a manner that provides satisfaction for the customer within the resources that can be made available.
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Problem Solving: Identifies problems, involves others in seeking solutions, conducts appropriate analyses, searches for best solutions; responds quickly to new challenges.
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Communication Proficiency: Comfortable using a broad range of communication styles, and ability to choose appropriate, effective ways to communicate to different audiences in diverse situations.
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Project Management: Coordinates the diverse components of the project by balancing scope, time, cost and quality.