Role Description
We are looking for a detail-oriented Optical Billing Assistant to support our billing team with accurate data entry, billing reconciliation, and order processing for optical products, including eyeglasses and contact lenses.
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Work across multiple systems to ensure patient order and billing information is accurately transferred, updated, and processed.
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Review information between systems, entering payments and discounts, and identifying discrepancies before orders are billed.
Responsibilities
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Review optical orders for eyeglasses and contact lenses and verify that information has transferred correctly between systems.
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Compare data between the optical ordering system and billing system to identify missing or incorrect information.
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Enter and update payments, discounts, and other billing details that do not automatically transfer between systems.
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Process approximately 130 optical orders per day while maintaining a high level of accuracy.
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Double-check calculations, discounts, payments, and other billing information before finalizing transactions.
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Perform accurate and consistent data entry across multiple systems.
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Identify discrepancies or missing information and coordinate with internal billing team members to resolve them.
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Respond to internal questions regarding order or billing information as needed.
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Maintain accuracy and consistency while working with high-volume billing data.
Qualifications
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1-3 years of relevant billing, data entry, or healthcare administrative experience.
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Exceptional attention to detail and accuracy.
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Strong mathematical skills, including the ability to calculate percentages and discounts.
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Proficiency with data entry and computer systems.
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Ability to manage high-volume daily tasks independently and efficiently.
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Excellent organizational and time management skills.
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Strong written and verbal communication skills.
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Ability to work collaboratively with internal team members.
Requirements
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Prior experience in optical retail, optical billing, or optical office environments (Nice-to-Have).
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Experience with medical or healthcare billing systems (Nice-to-Have).
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Experience with ModMed EHR software (Nice-to-Have).
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Familiarity with Flexsys optical management system (Nice-to-Have).
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General healthcare or medical office experience (Nice-to-Have).
Benefits
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100% Remote Work.
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13th Month Pay.
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Healthcare (HMO).
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Comprehensive Fringe Benefits package.
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Paid Service Incentive Leave (SIL).
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Paid Philippines Holidays.
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Free Learning and Development Programs.