[Hiring] Oncology Care Coordinator @MAXhealth

Role Description

MaxHealth is looking to hire a full-time Oncology Care Coordinator who will serve as a central point of contact for patients, families, primary care providers, oncologists, surgeons, and other healthcare professionals. This role is responsible for coordinating oncology-related referrals, facilitating timely access to care, monitoring patient progress, and ensuring effective communication among all members of the care team.

This is a remote position but candidates must reside in Florida and have an active Florida Nurse Practitioner license to be considered for this position. Salary to align with experience.

• Monitor and manage oncology, biopsy, and surgical referrals received from PCP offices.
• Review and appropriately direct oncology referrals to the appropriate oncologist based on the patient's diagnosis, clinical needs, and physician availability.
• Coordinate appointments and care between the patient, PCP, oncology office, surgeons, and other healthcare providers.
• Coordinate biopsy and surgical appointments and ensure that required medical records, imaging, pathology reports, and other clinical information are available to the appropriate providers.
• Review referrals, imaging reports and historical reports ordered by PCPs or specialists to determine whether an oncology consultation or additional evaluation is indicated.
• Work closely with the oncology care team, oncologists, primary care, specialists and other clinical leaders to evaluate cases to determine appropriate care pathway.
• Serve as a consistent point of contact and patient advocate throughout the referral and care coordination process.
• Monitor patient progress and maintain communication with the referring provider regarding the patient's status, appointments, and ongoing care needs.
• Follow up with patients to ensure they are attending scheduled appointments and completing recommended testing, biopsies, consultations, and treatments.
• Conduct follow-up calls with patients to identify concerns, changes in condition, barriers to care, or social needs, and communicate relevant information to the appropriate physician or healthcare provider.
• Identify and address barriers that may delay or prevent patients from receiving timely oncology care, including scheduling, communication, and coordination issues.
• Maintain accurate and timely documentation of referrals, patient communications, appointments, follow-ups, and care coordination activities.
• Track multiple patient cases simultaneously and prioritize tasks effectively to ensure timely follow-up and continuity of care.
• Coordinate care through interdisciplinary collaboration with physicians, nurses, medical assistants, PCP offices, surgeons, imaging centers, and other healthcare providers.
• Facilitate communication among members of the care team to promote efficient care coordination and optimal patient outcomes.
• Provide compassionate, professional, and patient-centered service throughout the patient's care journey.
• Assist with community outreach efforts.
• Develop and adhere to quality of care metrics.
• Perform other duties related to oncology care coordination as assigned.

Qualifications

• Active Florida Nurse Practitioner license.
• Experience in oncology care coordination preferred.
• Strong communication and interpersonal skills.
• Ability to work collaboratively in a team environment.
• Excellent organizational and multitasking abilities.

Requirements

• Must reside in Florida.
• Ability to work remotely.

Benefits

• Competitive salary aligned with experience.
• Supportive team-based, integrated care model.
• Opportunities for leadership and continuous improvement.
• Work-life balance with predictable weekday schedules.
• Voluntary after-hours call with additional compensation.

Company Description

MaxHealth is dedicated to simplifying healthcare so providers can focus on what matters most: caring for patients. Founded in 2015, MaxHealth is a leading, value-based primary care platform delivering high-quality, integrated care to adults and seniors throughout Florida.

• Providers care for a large and growing population of Medicare and exchange-based patients across more than 50 clinics in central and southern Florida.
• Providers practice within a team-based, integrated care model designed to reduce administrative burden and improve both patient outcomes and provider satisfaction.
• Providers are supported by Integrated Care Teams and clinical resources that streamline workflows, enhance care coordination, and allow providers to spend more meaningful time with their patients.
• Providers joining MaxHealth are thoughtfully onboarded through an in-depth training and orientation process.
• Our structure supports continuity of care, proactive population health management, and a strong focus on prevention and chronic disease management.
• We recognize the importance of work-life balance in sustaining a long and fulfilling medical career.
• MaxHealth partners with like-minded independent providers, offering the benefits of a larger clinical platform while preserving provider autonomy and patient-centered care.
• Our values guide our practice of medicine: customer-centered, compassionate, results-driven, proactive, collaborative, and adaptable.
• Our mission is to deliver quality care, a simplified experience, and happiness—one patient at a time.