Role Description
This role is a professional individual contributor responsible for coordinating moderately complex occupational health and workers compensation compliance activities under general direction. The Analyst reviews requirements, supports claim and documentation workflows, tracks compliance status, prepares reports, identifies trends, supports return-to-work and accommodation coordination, and recommends process improvements. This position does not provide direct clinical care, does not independently determine medical restrictions, and does not supervise employees. Clinical activities requiring licensure should be handled by appropriately licensed clinical partners or vendors.
Key Responsibilities
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Occupational Health & Compliance Coordination:
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Analyze occupational health, workers compensation, workplace safety, and employee health compliance requirements to support consistent interpretation and execution across stakeholders.
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Coordinate occupational health requirements related to immunizations, vaccines, declinations, exemptions, drug screens, fit-for-duty documentation, site access requirements, and client-specific health and safety expectations.
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Monitor regulatory, client, and organizational changes that may impact occupational health, workers compensation, safety, or employee health compliance workflows and escalate needed updates to leadership.
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Participate in client integration and onboarding discussions to identify occupational health, workers compensation, safety, and documentation requirements before and after go-live.
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Workers Compensation Administration:
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Support workers compensation workflows by coordinating claim intake documentation, TPA/vendor communication, status tracking, return-to-work coordination, medical documentation routing, and escalation of complex or sensitive matters to HR, Risk, Legal, or Benefits leadership.
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Support return-to-work and transitional duty coordination by facilitating information flow between the associate, leader, HR, Benefits/Leave, Risk, TPA/vendor partners, and occupational health resources, without making independent clinical determinations.
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Documentation, Reporting & Audits:
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Review and maintain confidential employee health, workers compensation, and compliance documentation in accordance with privacy, legal, HIPAA/PHI/PII, record retention, and organizational requirements.
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Prepare and maintain audit-ready documentation, trackers, reports, and dashboards related to occupational health completion, workers compensation status, claim trends, compliance gaps, risk areas, and corrective actions.
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Support pre-hire and post-hire audits of occupational health and workers compensation-related requirements, summarize findings, and coordinate remediation with accountable stakeholders.
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Collaboration & Continuous Improvement:
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Partner with HR Compliance, Employee Relations, Benefits/Leave, Absence Management, Risk, Legal, Onboarding, Talent Acquisition, Operations, client contacts, occupational health vendors, and TPAs to clarify requirements, resolve process gaps, and support timely outcomes.
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Identify recurring compliance, documentation, onboarding, vendor, or claims process issues and recommend workflow improvements, controls, job aids, escalation paths, or training updates.
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Contribute to standard operating procedures, process maps, control documentation, training materials, and continuous improvement initiatives that reduce compliance risk, rework, and cycle time.
Qualifications
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Working knowledge of occupational health administration, workers compensation coordination, workplace safety, HR compliance, employee health documentation, and healthcare workforce requirements.
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Ability to interpret requirements, evaluate process gaps, and recommend practical controls or workflow improvements under general direction.
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Understanding of confidentiality expectations related to employee health information, PII/PHI, claim documentation, and sensitive HR matters.
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Ability to coordinate multiple stakeholders, vendors, TPAs, clients, and internal partners through time-sensitive compliance and claims workflows.
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Strong analytical skills with ability to review data, identify trends, prepare reports, and communicate risk or compliance themes clearly.
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Excellent documentation, follow-up, written communication, and stakeholder management skills.
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Ability to use Workday, Microsoft 365, Excel, tracking tools, reporting systems, and vendor/TPA portals to support workflow monitoring and audit readiness.
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Sound judgment and escalation discipline when working with sensitive claims, medical documentation, accommodations, return-to-work matters, and compliance risk.
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Process improvement mindset with ability to standardize workflows, reduce administrative friction, and improve governance.
Requirements
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Bachelor degree in Human Resources, Healthcare Administration, Business, Public Health, Occupational Health, Risk Management, Safety, or a related field, or equivalent combination of education and relevant experience.
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Two or more years of experience in HR compliance, occupational health administration, workers compensation coordination, leave/absence administration, risk/safety administration, healthcare operations, onboarding compliance, claims coordination, or a related function.
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Experience handling confidential employee, compliance, health, claims, or HR documentation in a regulated or highly confidential environment.
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Experience coordinating cross-functional workflows, tracking compliance status, preparing documentation, and escalating risk or exceptions.
Desired Qualifications
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Experience supporting workers compensation claims, TPA/vendor coordination, return-to-work processes, OSHA documentation, occupational health vendors, healthcare workforce compliance, or multi-state employee health requirements.
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Experience supporting audits, compliance reporting, process improvement, SOP development, or client integration activities.
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RN, LPN, COHN, COHN-S, claims designation, workers compensation certification, SHRM-CP, PHR, CRCR, or other job-relevant certification preferred, but not required for the base job profile unless direct clinical duties are added.
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Experience using Workday, case management tools, vendor portals, claim tracking systems, Excel, Power BI, SharePoint, or Microsoft 365 collaboration tools.
Benefits
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Bonus incentives
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Paid certifications
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Tuition reimbursement
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Comprehensive benefits
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Career advancement opportunities