Role Description
The OB/NICU Nurse Case Manager I is responsible for performing care management within the scope of licensure for members with complex and chronic care needs by:
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Assessing, developing, implementing, coordinating, monitoring, and evaluating care plans designed to optimize member health care across the care continuum.
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Performing duties telephonically or on-site such as at hospitals for discharge planning.
How you will make an impact:
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Ensures member access to services appropriate to their health needs.
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Conducts assessments to identify individual needs and a specific care management plan to address objectives and goals as identified during assessment.
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Implements care plan by facilitating authorizations/referrals as appropriate within benefits structure or through extra-contractual arrangements.
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Coordinates internal and external resources to meet identified needs.
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Monitors and evaluates effectiveness of the care management plan and modifies as necessary.
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Interfaces with Medical Directors and Physician Advisors on the development of care management treatment plans.
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Negotiates rates of reimbursement, as applicable.
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Assists in problem solving with providers, claims or service issues.
Qualifications
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Requires BA/BS in a health related field and minimum of 3 years of clinical experience; or any combination of education and experience, which would provide an equivalent background.
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Current, unrestricted RN license in applicable state(s) required.
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Multi-state licensure is required if this individual is providing services in multiple states.
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For URAC accredited areas: Requires BA/BS and 3 years of clinical care experience; or any combination of education and experience, which would provide an equivalent background.
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Current and active RN license required in applicable state(s).
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Multi-state licensure is required if this individual is providing services in multiple states.
Requirements
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Case Manager experience preferred.
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Spanish Bilingual Preferred.
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Certification as a Case Manager and a BS in a health or human services related field preferred.
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OB and/or NICU experience preferred.
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Managed Care experience preferred.
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Ability to talk and type at the same time.
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Strong computer skills (including Microsoft Office) and/or ability to learn new computer programs/systems/software quickly.
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Ability to manage, review and respond to emails/instant messages in a timely fashion.
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Strong organization and time management skills with the ability to work independently.
Benefits
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Merit increases.
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Paid holidays.
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Paid Time Off.
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Incentive bonus programs (unless covered by a collective bargaining agreement).
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Medical, dental, vision benefits.
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Short and long term disability benefits.
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401(k) + match.
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Stock purchase plan.
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Life insurance.
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Wellness programs.
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Financial education resources.