[Hiring] Nurse Practitioner @HeliosX

Role Description

Support the safe and effective prescribing function for MedExpress’ Canadian expansion, with an initial focus on British Columbia, Alberta, and Ontario, with future expansion into Manitoba and Saskatchewan. This is a fully remote, hourly paid opportunity for a Nurse Practitioner who is passionate about digital healthcare, patient safety, and delivering high-quality care in a fast-paced healthtech environment.

What You'll Do

• Review and assess asynchronous patient consultations through the MedExpress platform
• Prescribe medications safely and appropriately in line with clinical protocols and guidance, initially focused on GLP-1 and ED treatments
• Support fellow prescribers, including collaborating with a team of Nurse Practitioners
• Assess patient side effects and provide ongoing clinical support as needed
• Communicate directly with patients to answer medical queries in a professional and timely manner via chat, phone, or video consultation
• Maintain concise and accurate patient documentation in English
• Ensure safe prescribing practices by escalating concerns and flagging incidents appropriately
• Work closely with Customer Support teams to deliver a seamless patient experience
• Participate in clinical governance meetings and contribute to treatment discussions and pathway improvements
• Discuss complex clinical cases with peers and the Lead Prescriber (Physician)
• Maintain up-to-date licensing requirements and complete any necessary independent training
• Manage workload efficiently and work in line with designated rotas and workflows

Qualifications

• You are fluent in written and spoken English
• You have at least 3 years of active medical practice experience
• You have experience with remote or digital prescribing
• You are confident working within multidisciplinary healthcare teams
• You are comfortable using digital platforms and working within online clinical workflows
• You demonstrate strong clinical judgment and decision-making skills
• You have excellent written and verbal communication skills
• You are detail-oriented with a strong patient safety and governance mindset
• You are adaptable, pragmatic, and comfortable working in a fast-paced startup environment
• You are keen to obtain registration across multiple Canadian provinces, including future expansion markets such as Manitoba and Saskatchewan, if not already registered.

Preferred experience

• Experience managing obesity and prescribing GLP-1 medications
• Experience prescribing compounded medications
• Experience working within private healthcare settings
• Experience using digital health and customer support tools such as Zendesk

Licensing & Insurance Requirements

• You currently hold one or more of the following active registrations, with additional provincial registrations considered a strong advantage as we continue expanding across Canada:
• Alberta: Active Nurse Practitioner registration with the College of Registered Nurses of Alberta (CRNA), Full Active Practising Status
• British Columbia: Nurse Practitioner (Family or Adult) registration with the BC College of Nurses and Midwives (BCCNM), Full Active Practising Status
• Ontario: Registered Nurse with the College of Nurses of Ontario (CNO), Extended Class Licence
• You must also hold professional insurance that includes cover for asynchronous prescribing, including off-label prescribing where applicable.

Benefits

• Fully remote role with flexible scheduling
• Opportunity to help shape the future of digital healthcare in Canada
• Work within an ambitious, international healthtech company
• Collaborative and fast-moving environment with strong clinical support
• Career growth opportunities within a scaling global organization
• Cross-border collaboration with international teams
• Competitive hourly compensation

Salary Banding

$80 — $100 CAD