[Hiring] Nurse Navigator Surgical Specialty Care @Cleveland Clinic

Role Description

Join the Cleveland Clinic team, where you will work alongside passionate caregivers and provide patient-first healthcare. Cleveland Clinic is recognized as one of the top hospitals in the nation. At Cleveland Clinic, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career with one of the most respected healthcare organizations in the world.

Nurse Navigators are responsible for coordinating referrals from physicians and healthcare facilities for patients referred to the Colorectal Health Center, providing a significant level of patient education related to their illness and planned treatment. By taking this opportunity, you will work with a great team that has flexible daytime hours and have opportunities to learn about our Heartburn Center and participate in outpatient clinics with surgeons.

A caregiver in this position works remote PRN (as needed), with varying shifts Monday through Friday and the option to self-schedule.

A caregiver who excels in this role will:

• Work closely with physicians in all specialty areas to coordinate patient's care plan.
• Assess patient's health status by completing a screening tool and conducting an interview with the patient, family or significant other either in person or via the phone.
• Differentiates normal and abnormal.
• Notify the attending physician of findings needing attention pre- or post-operatively.
• Work with designated physicians to develop and maintain clinical protocols.
• Provide pre- and post-operative patient education related to their illness and planned treatment.
• Work with marketing and outreach departments to educate referring physicians and facilities on available resources.
• Proactively develop and enhance processes with the goal of improving the clinical experience for referred patients and the referring physician.
• Communicate with referring physicians' offices as appropriate to the patient and physician's needs.
• Identify problems or potential problems and initiate appropriate actions.
• Function efficiently with computerized charting.
• Complete mandatory education and training in order to maintain competencies, requirements, certification and/or licensure.

Qualifications

• Graduate from an accredited school of professional nursing.
• Current state licensure as a Registered Nurse (RN).
• Basic computer skills.
• Two years of experience in nursing as a health or patient educator or pharmaceutical rep.
• Live within one hour of Cleveland Clinic Akron General.

Requirements

• Bachelor of Science in Nursing (BSN) or Master of Science in Nursing (MSN) preferred.
• Experience with surgery or endoscopy procedures preferred.
• Knowledge of/experience working with Epic preferred.
• Skilled in Microsoft Word and Excel preferred.

Benefits

• Follows standard precautions using personal protective equipment as required.
• Compliance with the influenza prevention program, which includes obtaining an influenza vaccination on an annual basis or obtaining an approved exemption.