Role Description
The Nursing Support (NS) colleague (uncertified, certified, unlicensed, or licensed) provides safe, quality health care services & / or assistance to patients under the supervision & direction of a registered nurse or other designated health care professional in accordance with level of experience, education, policies & procedures.
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Knows, understands, incorporates & demonstrates our Trinity Health Mission, Values, Vision, Actions & Promise in behaviors, practices & decisions.
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Performs clinical care activities (direct or indirect) for patients within the โscope of practiceโ laws & training received.
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Cares for patients safely by assisting in clinical care services or engaging in administrative activities (e.g., maintaining records or supplies).
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Uses clear, effective, respectful language & communication methods / means.
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Performs work in a safe, engaging, & supportive manner; influences the responsible use of resources.
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Maintains a working knowledge of applicable federal, state & local laws/regulations, Trinity Health Integrity & Compliance Program & Code of Conduct.
Qualifications
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High school diploma or GED.
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Completion of an accredited program associated with license.
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License in the applicable state(s) of engagement.
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Valid driverโs license where required by assignment.
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Registered Nurse, preferred.
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Training or experience according to assignment area.
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Four (4) + years of nursing experience.
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Must possess a demonstrated knowledge of revenue cycle & denial management functions.
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Knowledge of & experience in case management & utilization management.
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Customer service background is required.
Requirements
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Ability to follow tasks through to completion, understand & relate to complex ideas / concepts.
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Ability to read small print, hear sounds & voice / speech patterns.
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Perform manual dexterity activities & / or grasping / handling.
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Ability to climb, kneel, crouch & / or operate foot controls.
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Maintain a safe working environment & use available personal protective equipment (PPE).
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Ability to provide assistance in the event of an emergency.
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Lift a maximum of 30 pounds unassisted.
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Work indoors under temperature-controlled & well-lit conditions.
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Encounter worksites that may have variable internal & external environmental conditions.
Benefits
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Rooted in our Mission and Core Values, we honor the dignity of every person.
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Recognize the unique perspectives, experiences, and talents each colleague brings.
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Equal Opportunity Employer.