[Hiring] Neurodiversity Navigator @Lyra Health

Role Description

Lyra is committed to addressing urgent and costly mental health needs with specialized support where it’s needed most. Our Center of Excellence for Neurodiversity offers diagnostic evaluations, caregiver training, and tailored support for ADHD, autism, learning differences, and other neurodiversity-related needs. We are looking for a full-time Neurodiversity Navigator who is passionate about whole-person, whole-family mental health care to join our clinical team. This remote position reports to the Supervisor, Neurodiversity Navigation.

As a Neurodiversity Navigator, you’ll be doing the important and meaningful work of supporting individuals as they navigate through the complex landscape of care for neurodiversity. You will provide critical psychoeducation on topics like:

• Early intervention services
• Behavioral strategies to address neurodiversity-related needs
• Navigating a diagnosis
• Advocating for school, government, and workplace accommodation services

Additionally, you will help connect clients to high-quality, evidence-based diagnosticians, services, and providers, depending on their needs. The focus of this role includes:

• Providing support to caregivers of children/adolescents with suspected or diagnosed neurodiverse conditions
• Supporting adults seeking neuroaffirming and neurodiversity-informed care
• Assisting clients with navigating assessment services and support resources

This position does not involve in-person services or therapy, but rather provides support to individuals and families related to neurodiversity via phone, video conference, and/or email.

Responsibilities

• Support clients by understanding their current situation, conducting a brief assessment related to needs and potential risk concerns, providing psychoeducation relevant to the client and their needs, creating a client-centered care plan, and connecting the client to treatment or support options and resources.
• Use an assessment rubric to determine whether neuropsychological testing is indicated for a given Lyra member, based on history, presenting concerns, and other factors.
• Administer psychoeducational training to caregivers of children/teens with neurodiverse conditions.
• Serve as a neurodiversity subject matter expert, providing guidance on how to best handle situations involving neurodiverse needs.
• Independently manage a caseload of complex, multi-need, neurodiverse clients, providing collaborative case management.
• Successfully facilitate ongoing engagement, supporting clients as they move through various levels of care.
• Manage client crises, providing brief risk and needs assessments, and connecting the client to treatment or crisis resources when needed.
• Respond to in-the-moment callers seeking crisis support, offering brief, evidence-based coping skills.
• Effectively and professionally communicate with clients and providers throughout the process of accessing care.
• Creatively troubleshoot roadblocks to offering personalized, high-quality clinical care options for our clients.
• Use Lyra’s proprietary matching software and other methods to identify treatment options for clients.
• During caregiver training, administer and monitor measures to assess overall caregiver strain and stress.
• Participate in and present cases for discussion in multidisciplinary clinical consultation team meetings, when needed.
• Coordinate care and communicate with clients’ health plans, billing team, and/or clinical and support teams.
• Provide feedback to leadership for continuous program improvement.

Qualifications

• Master’s degree Board Certified Behavior Analyst; BCBA certification and/or independent licensure is required.
• Significant experience managing neurodiversity-related clinical situations.
• Experience providing training and/or education regarding behavior and neurodiversity-related topics to caregivers and/or clients.
• Deep understanding of the neurodiversity care navigation landscape at the national, state, and regional levels.
• Comfort in environments with constantly evolving responsibilities.
• Passion for connecting individuals with excellent client-centered care.
• Bilingual, Spanish-speaking candidates strongly preferred, but not required.
• Pacific time zone preferred, but not required.
• Candidate must be a full-time resident of the United States.

Benefits

• Competitive compensation for your session work and administrative work.
• Comprehensive healthcare (medical, dental, vision, FSA/HSA, life and disability insurance).
• Access to Lyra for Lyrians; coaching and therapy services for you and your dependents.
• Flexible scheduling to set your own availability for full-time hours/week.
• Competitive time off with pay policies, including 4 weeks vacation, sick days, and company holidays.
• Paid Parental Bonding Leave for birthing and non-birthing parents.
• 401K with up to 3% matching.
• Employee Well-Being Program with additional perks.
• Free live and recorded webinars with CE approval from APA, ASWB, and NBCC.
• Malpractice liability insurance policy.
• Licensure renewal reimbursement—up to 5 state licenses.
• Opportunity for cross-licensure sponsorship and support, if eligible.
• A caseload of motivated clients from diverse industries and backgrounds.
• A new Chromebook, dedicated business support from Operations, HR, and IT professionals, and a monthly technology stipend.
• We like to spread joy throughout the year with well-being perks and activities.

Company Description

Lyra Clinical Associates P.C. partners with Lyra Health, the leading provider of mental health solutions for employers supporting more than 20 million people globally. The company has delivered 13 million sessions of mental health care, published more than 20 peer-reviewed studies, and delivered unmatched outcomes in terms of access, clinical effectiveness, and cost efficiency.