[Hiring] National Medical Value and Outcomes Liaison @ViiV Healthcare

Role Description

The National Medical Value & Outcomes Liaison (MVOL) serves as the accountable medical lead for high-priority, complex customers and population-based decision-makers. These customers may include:

• Health systems
• Integrated delivery networks
• National and regional health plans
• Pharmacy benefit managers
• Group purchasing organizations
• Specialty pharmacies
• State Medicaid agencies
• AIDS Drug Assistance Programs
• The Department of Defense
• Veterans Affairs
• The Indian Health Service

The National MVOL develops trusted relationships with medical influencers and decision-makers to support informed access, management, and purchasing decisions. The role also gathers actionable medical voice-of-the-customer insights, supports pipeline planning, and represents ViiV Medical capabilities and evidence needs.

Working closely with the Payer Field Team, ViiV Corporate Accounts Team, ViiV Corporate Accounts Reimbursement Team, U.S. Medical, and other matrix partners, the National MVOL helps deliver coordinated, timely, and high-impact customer engagement.

The ideal candidate thrives in a fast-paced, highly matrixed environment and demonstrates initiative, accountability, sound judgment, and enterprise thinking. Success requires transparent communication, strategic account leadership, timely execution, and the agility to lead, support, or defer to colleagues based on customer and organizational needs.

Key Responsibilities

• Develop and execute scientific account plans for assigned health systems, integrated delivery networks, health plans, pharmacy benefit managers, group purchasing organizations, specialty pharmacies, academic medical centers, group practices, government agencies, and other priority customers.
• Lead external medical engagements that communicate the clinical, economic, population health, and value evidence supporting ViiV medicines and pipeline assets, in accordance with ViiV policies and procedures.
• Build trusted relationships with clinical, executive, population health, and formulary decision-makers.
• Demonstrate executive presence, strategic thinking, scientific credibility, and collaborative problem-solving during customer engagements.
• Provide transparent and timely clinical, health outcomes, economic, and population health evidence to inform access, management, and purchasing decisions.
• Deliver affirmative presentations to formulary decision-makers in accordance with Medical Affairs engagement policies.
• Respond to unsolicited requests for scientific, medical, and health outcomes information, including requests related to ViiV medicines, pipeline assets, treatment guidelines, population management, reimbursement, benefit design, quality measures, and adherence.
• Maintain and respond to standing requests for medical information.
• Engage customers on near-term pipeline assets to understand their priorities, evidence needs, and future planning, budgeting, and reimbursement considerations.
• Gather and communicate actionable medical voice-of-the-customer insights to inform access strategy, value evidence generation, and customer solutions.
• Assess customer interest and capabilities related to real-world evidence and facilitate appropriate partnership opportunities.
• Maintain expertise in relevant products, disease states, treatment pathways, health system environments, reimbursement, and the evolving U.S. healthcare landscape.
• Act with urgency and accountability by delivering on customer commitments, proactively communicating progress, and ensuring timely follow-up.

Qualifications

• PharmD, PhD, MPH, MS, or equivalent education.
• Three or more years of experience in a field-based medical role working with U.S. payers, group purchasing organizations, or health system customers, or five or more years of relevant experience in a managed care or pharmaceutical setting.
• Experience working cross-functionally in a highly matrixed organization.
• Ability to travel, including overnight travel, at least 50% of the time.

Preferred Qualifications

• Strong scientific, health outcomes, and healthcare economics expertise.
• Demonstrated understanding of payer, health system, and managed care environments.
• Direct experience within a payer, health system, or managed care organization.
• Demonstrated experience developing and executing strategic account or business plans.
• Strong customer focus, problem-solving skills, and conflict-resolution capabilities.
• Excellent analytical, strategic-thinking, presentation, and communication skills.
• Ability to manage multiple priorities, work independently, and collaborate effectively across functional teams.
• Demonstrated initiative, accountability, execution, and follow-through.
• Strong business acumen and the ability to connect medical activities to broader organizational priorities.
• An enterprise mindset with the ability to balance customer, individual, team, and organizational needs.

Benefits

Please visit GSK US Benefits Summary to learn more about the comprehensive benefits program ViiV offers US employees. All ViiV employees receive the same benefits options and plans as GSK employees.