[Hiring] Mental Health / Behavioral Health Medical Biller and Coder @Winning Assistants

Role Description

The company is seeking a highly detail-oriented and experienced Mental Health / Behavioral Health Medical Biller and Coder (Billing & Coding Support) with a strong background in medical billing, CPT/ICD-10 coding, and behavioral health operations. This role is critical in ensuring accurate and timely claim submissions while supporting administrative and front-office operations.

The ideal candidate is proactive, organized, and capable of meeting strict billing turnaround deadlines in a fast-paced behavioral health environment.

• Clear billing queues in AdvancedMD
• Handle reconciliations and billing follow-ups
• Process claims through the Availity RCM system
• Ensure accurate CPT and ICD-10 coding
• Submit claims within strict 24–36 hour turnaround deadlines
• Monitor and reduce claim denials
• Run billing and financial reports using AdvancedMD and Excel

• Perform insurance verification through AdvancedMD and Ohio Medicaid Provider Network Management tools
• Handle general back-office administrative tasks
• Support communication through email, phone calls, messaging apps/CRM systems (Slack, Salesforce, WhatsApp, Skype), and video conferencing tools (Zoom, Google Meet)

Qualifications

• Experience in Behavioral Health / Mental Health
• Strong knowledge of CPT and ICD-10 coding
• Proficiency in AdvancedMD
• Experience using Availity
• Strong attention to detail and accuracy
• Ability to meet tight deadlines and work independently
• Excellent communication and organizational skills

Requirements

• Must be proficient in speaking and writing English very clearly
• Must have relevant work experience
• Be able to submit an NBI clearance and/or Local Police Clearance background check before onboarding [mandatory]
• Must be available for video meetings with your camera on (when needed)

Technical Requirements

• Device: Reliable laptop or desktop computer
• Internet: High-speed connection (minimum 10 Mbps)
• Audio: Noise-canceling headset
• Video: Webcam for virtual meetings
• Workspace: Quiet, professional environment

Benefits

• Dedicated HR & Contractor Support Team: Access to world-class support for questions, guidance, contract matters, and client communication
• Premium VPN Access (Optional): A secure VPN license can be provided upon request to enhance privacy and security for client-related tasks
• HIPAA & Cybersecurity Training + Certification (Provided): Access to our internal HIPAA compliance training, cybersecurity modules, and certification to help you confidently handle PHI for U.S. healthcare clients
• Top 1% VA Performance Training: Access to our proprietary training on communication, client management, productivity systems, and best practices to help you become a top-performing VA and increase long-term client retention
• Client-Approved U.S. Holidays: Contractors may take U.S. holidays off according to the client’s needs and schedule
• Client-Approved Paid or Unpaid Time Off: Time off may be granted by your client. Paid time off is optional and only if offered by the client
• Access to Tools & Resources: Templates, workflow guides, productivity tools, and client-specific SOP support to help you perform at your best
• Optional Performance-Based Incentives: Some clients may offer bonuses, incentives, or increased hours based on your performance