[Hiring] MedTech Field Service Technician Mechanical @IQVIA

Role Description

Our MedTech Field Service Agents employ their technical and customer service experience by collaborating with healthcare professionals and technicians. You will be responsible for coordinating technicians, assisting with their needs to complete the job, interacting with the customer and coordinating the support of an on-site team. This is a great opportunity to develop and advance your technical skills!

Job Responsibilities:

• Assist field service staff with scheduling, coordinating work, tools, and everyday needs for field work.
• Set-up and organization of equipment and workstations.
• Conduct routine checks and records data from product tests after installation and configuration.
• Provide ongoing communication and customer support to on-site hospital staff.
• Provide on-the-job training (OTJ) for new hires.
• Complete other duties at the discretion of management.

Schedule:

• Workers will work an assignment-based schedule with 40 hours commitment per week.
• This is primarily a remote home-based role with travel as required by the project.

Qualifications

• High school diploma or equivalent required.
• Minimum of 1-2 years of demonstrated project coordination experience including scheduling of technicians and interacting with clients.
• An active and unrestricted driver license and a personal vehicle for local work-related assignments are required for this position. Travel time and mileage are reimbursed.
• Ability to sit and stand for long periods of time and lift up to 25 pounds required.
• Ability to clear hospital vendor credentialing requirements, including proof of vaccination status.
• Position may/will require up to date immunizations.

Requirements

• Hardware - Software – field service coordination of schedules and assignments.
• Comfortable with Microsoft and other industry related data entry and platforms.

Benefits

• This position is eligible for our Medical Benefits.

Vaccine/Immunization/Hospital Credentialing Requirement

A required function of this job requires individuals to enter various healthcare facilities. Thus, upon selection, individuals must complete healthcare facility credentialing process. To obtain credentials, individuals must meet the immunization requirements specified by the facility. Individuals are typically required to have completed/up to date:

• Measles, Mumps & Rubella vaccine
• Varicella (chicken pox) vaccine
• Negative Tuberculosis (TB) Test
• Tetanus, Diphtheria & Pertussis (Tdap) vaccine
• Hepatitis B vaccine
• Influenza vaccine (seasonal)
• COVID-19 vaccine primary series (heavily enforced by most facilities, some require booster(s))

Please note, IQVIA complies with all applicable laws regarding reasonable accommodation or exemptions for religious, medical, or other legally protected reasons, however, our client’s requirements may supersede this.

Note: This role is not eligible for visa sponsorship. Candidates must have authorization to work in the US without the need for sponsorship.