Role Description
The Medicare Quality & Risk Adjustment Program Lead/RN is responsible for operational leadership and coordination of Medicare Advantage Quality, HEDIS, Stars, Risk Adjustment, and audit readiness activities. Serves as the primary subject matter expert and operational lead for:
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HEDIS reporting
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Supplemental data collection
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Vendor management
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Provider reporting
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Risk adjustment program execution
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Chart retrieval activities
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RADV readiness
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Performance improvement initiatives
Partners with internal stakeholders, provider organizations, consultants, and vendors to ensure accurate reporting, regulatory compliance, and achievement of organizational quality and risk adjustment goals.
Qualifications
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2+ years of health plan experience specifically in Medicare Advantage Quality, HEDIS, Stars or Risk Adjustment operations.
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3+ years of clinical practice experience in acute, ambulatory or managed care setting.
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Demonstrated experience supporting HEDIS reporting, performance monitoring, and quality improvement initiatives.
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Experience working with risk adjustment workflows, chart retrieval, coding vendor coordination, or HCC documentation processes.
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Familiarity with CMS Medicare Advantage regulations, NCQA HEDIS audit processes, and RADV requirements.
Requirements
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3β5 years of experience in Medicare Advantage quality performance, Stars improvement, or risk adjustment program execution.
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Experience supporting or leading cross-functional initiatives involving Quality, Member Experience, Risk Adjustment, Compliance, and Provider Engagement.
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Experience with project management, workflow optimization, or vendor oversight in a health plan environment.
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Experience working with population health, value-based care programs, or provider performance reporting.
Benefits
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Active, unrestricted Registered Nurse License
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Bachelorβs degree in Nursing, Healthcare Administration, Public Health or related field
Knowledge & Skills
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Strong working knowledge of HEDIS measures, Stars methodology, CAHPS drivers, and CMS quality programs.
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Understanding of risk adjustment models (HCC/RAF), prospective and retrospective coding workflows, and RADV audit processes.
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Ability to interpret and validate clinical, claims, and supplemental data to support accurate reporting and performance improvement.
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Proficiency with quality and risk adjustment vendor platforms, chart retrieval systems, and provider reporting tools.
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Strong analytical skills with the ability to identify trends, validate data, and translate insights into operational action.
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Excellent communication and relationship-building skills with providers, vendors, and internal stakeholders.
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Ability to manage multiple projects, timelines, and deliverables in a fast-paced regulatory environment.
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Demonstrated ability to support a culture of continuous improvement, accountability, and member-centric service.
Certifications
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Preferred: Certified Professional in Healthcare Quality (CPHQ)
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Preferred: Certified Risk Adjustment Coder (CRC) or equivalent
Salary
$128,876 annually
Assigned Work Hours
Full time (exempt) 8am-5pm PST
Position Type
Regular