[Hiring] Medical Virtual Assistant @PsyPhyCare

Role Description

We are hiring Medical Virtual Assistants in Latin America to support U.S.-based healthcare providers. This role is ideal for candidates with medical, clinical, or healthcare administrative experience who want long-term, stable remote work with U.S. clients. You will work directly with healthcare professionals and administrative teams to support daily medical operations while maintaining strict confidentiality and professionalism.

Key Responsibilities

• Schedule patient appointments and manage provider calendars
• Communicate with patients via phone, email, and patient portals
• Update and maintain Electronic Medical Records (EMR/EHR)
• Verify insurance eligibility and assist with authorizations
• Support billing, claims follow-up, and documentation
• Prepare intake forms, medical reports, and correspondence
• Coordinate between providers, staff, and patients
• Follow HIPAA and U.S. healthcare compliance standards

Qualifications

• Healthcare background required (Medical Assistant, Medical Admin, Nurse Assistant, Medical VA, or similar)
• Experience with EMR/EHR systems (Epic, Athena, Cerner, eClinicalWorks, etc.)
• Strong medical terminology knowledge
• Advanced English (written & spoken)
• High attention to detail and confidentiality
• Reliable high-speed internet and quiet workspace

Requirements

• Preferred experience supporting U.S. healthcare providers
• Mental health, primary care, or specialty clinic experience
• Insurance verification or billing experience
• Bilingual English/Spanish

Benefits

• Competitive compensation
• Stable, long-term contracts
• Exposure to U.S. healthcare systems
• Growth opportunities into senior medical or operations roles
• Fully remote work from anywhere in LATAM