[Hiring] Medical Secretary @Beth Israel Lahey Health

Role Description

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives.

Hours are Mon, Tues, Wed, Fri & Sat from 11:30 am to 8:00 pm

BILH Primary Care is where you can truly make a difference. Performing as a frontline representative of BILH Primary Care you will exercise the highest standards of customer service in all interactions with patients and staff.

• This dynamic clerical position represents the first impression of the office.
• Has great influence over the ultimate care of our patients while setting the tone for a positive patient experience.
• Performing a wide variety of tasks such as:
  • Phone interactions
  • Registration
  • Scheduling
  • Co-pay collection and billing
  • Appointment confirmation calls
• This role is critical to the healthcare experience of our patients as you will ensure that patients are able to receive the right care at the right time.

Qualifications

• Education - High School Degree or GED
• Experience: A minimum of 1 year of experience in a high-volume customer service-related position.
• Skills and Knowledge:
  • Strong customer service skills
  • Strong PC skills
  • Effective written and verbal communication skills
  • Ability to multitask

Requirements

• As a health care organization, we have a responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities.
• Beth Israel Lahey Health requires that all staff be vaccinated against influenza (flu) as a condition of employment.

Benefits

• Pay Range: $20.00 - $26.92
• The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time.
• Actual compensation is determined based on several factors, that may include:
  • Seniority
  • Education
  • Training
  • Relevant experience
  • Relevant certifications
  • Geography of work location
  • Job responsibilities
  • Other applicable factors permissible by law
• Compensation may exceed the base hourly rate depending on:
  • Shift differentials
  • Call pay
  • Premium pay
  • Overtime pay
  • Other additional pay practices, as applicable to the position and in accordance with the law

Company Description

More than 35,000 people working together. Nurses, doctors, technicians, therapists, researchers, teachers and more, making a difference in patients' lives. Your skill and compassion can make us even stronger.

Equal Opportunity Employer/Veterans/Disabled