[Hiring] Medical Science Liaison I, NICU @GeneDx

Role Description

The Medical Science Liaison (MSL) I, NICU, serves as the scientific/clinical expert and ambassador for genomic testing to GeneDx’s clients. This is a field-based position and will travel within the Eastern US to educate medical professionals and provide clinical support to GeneDx’s sales team and clients. The MSL I, NICU develops relationships with regional key opinion leaders in the clinical community and will frequently give scientific presentations at conferences and GeneDx-hosted events. The MSL I, NICU also partners closely with regional sales leadership to direct field sales strategy and maximize sales force effectiveness.

Job Responsibilities

• Represent GeneDx as the genomic and clinical expert to clinicians, hospitals, and academic institutions, as well as regional professional organizations & patient advocacy groups.
• Build relationships with regional key opinion leaders and key decision makers.
• Deliver scientific/clinical presentations on genomics and genetic testing related to the GeneDx product portfolio.
• Support genetics professionals and non-genetic professionals with clinical information and educational materials that promote access to genomic testing.
• Support healthcare providers and administrators in implementing programs that operationalize pre-test counseling, test result interpretation, and test result-based clinical management.
• Gather insights gained from clients, including regional needs and gaps in genomic services; share these insights with the appropriate stakeholders internally and champion action for priority items.
• In partnership with Regional Sales Directors (RSDs) and Training & Sales Enablement, ensure Regional Account Executives (RAEs) have the product knowledge, as well as the sales & business skills, to maximize sales force effectiveness.
• Spend time in the field with individual RAEs assessing needs, reviewing objectives, and developing action plans; identify opportunities for coaching & performance management and communicate these to the RSD for action.
• In partnership with RSDs, direct execution of sales strategies and tactics, and implementation of sales and marketing plans.

Qualifications

• Master's Degree in Genetic Counseling.
• 3+ years’ experience in a clinical or academic role as part of a NICU/PICU/CICU team or industry role as a genetic counselor.
• <2 years' experience in an MSL or similar role in industry.
• Excellent written and verbal communication skills.
• Strong presentation and public speaking skills.
• Ability to work independently and manage time effectively.
• Willing to travel 60% of the time within the assigned region.

Requirements

• None

Work Environment

This is a fully remote position. The employee will work from a home office or other suitable remote location with reliable high-speed internet access. Work is performed in a climate-controlled environment using standard office equipment including a computer, phone, and video conferencing tools. Your standard work schedule and hours will be established in collaboration with your leader and may be adjusted to align with evolving business needs.

Physical Demands

• Sitting for extended periods (up to 8 hours per day).
• Repetitive use of hands and fingers for typing and mouse operation.
• Visual acuity for reading computer screens and documents.
• Ability to communicate effectively via phone and video calls.
• Occasional lifting of up to 10 pounds (office supplies, equipment).
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Benefits

• Paid Time Off (PTO).
• Health, Dental, Vision and Life insurance.
• 401k Retirement Savings Plan.
• Employee Stock Purchase Plan.
• Employee Discounts.
• Voluntary benefits.
• Programs for parents and parents-to-be, including up to 22 weeks of fully paid parental leave (U.S.) and up to $25K annually for fertility, adoption, or surrogacy.

Acknowledgements

The above job description is not intended to be an all-inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor.