[Hiring] Medical Scheduler @LivWell Infusions

Role Description

We are seeking a detail-oriented and organized Remote Medical Scheduler to join our healthcare team. The ideal candidate will be responsible for managing patient appointments, coordinating schedules for medical staff, and ensuring smooth daily operations from a remote setting (after initial training).

• Schedule and manage patient appointments efficiently, considering factors such as urgency, clinician availability, and patient preferences.
• Handle high volumes of phone calls and emails, responding to patient inquiries and addressing scheduling concerns.
• Maintain accurate and up-to-date patient records and information in our electronic medical record (EMR) system.
• Collaborate with healthcare clinicians and administrative staff to resolve scheduling conflicts and optimize resource utilization.
• Process appointment changes, cancellations, and reschedules promptly.
• Ensure compliance with patient confidentiality regulations and facility policies.
• Responsible for sending patients necessary paperwork for their appointments.

Qualifications

• High school diploma required; associate's or bachelor's degree preferred.
• Minimum of 2 years of experience in a healthcare setting, preferably in a scheduling role.
• Proficiency in medical scheduling software and EMR systems.
• Strong knowledge of medical terminology and insurance procedures.
• Excellent communication and customer service skills.
• Ability to multitask, prioritize work, and maintain a high level of accuracy.
• Strong organizational and time management skills.

Requirements

• Attention to detail with the ability to manage complex schedules remotely.
• Excellent interpersonal skills for interacting with patients, healthcare providers, and staff via phone and email.
• Ability to work independently while maintaining productivity in a remote environment.
• Proficiency in data entry and basic computer skills.
• Strong problem-solving abilities to address scheduling conflicts and patient concerns.

Benefits

• 401(k)
• Competitive salary
• Dental insurance
• Health insurance
• Home office stipend
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Work Environment

• Full-time remote position, 40 hours per week.
• Flexible schedule may be required to accommodate patient needs across different time zones.
• Home office setup with reliable internet access is essential (company will provide equipment to be successful).

The successful candidate will play a crucial role in ensuring efficient operations and positive patient experiences from a remote location. If you have a passion for healthcare administration and excel in organization and communication, we encourage you to apply for this Remote Medical Scheduler position.