Role Description
Responsible for acquiring medical records and treatment information from area hospitals/providers. Monitors and maintains all communication for enterprise HIM department including phones, faxes, and emails. Daily tasks include but are not limited to:
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HIM phone bank coverage
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Daily verification of โBatchesโ received from clinical sites
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Monitoring outstanding hospital discharge information
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Communicating with Centerstone clinics to ensure continuity of care documentation is available in the clientโs Electronic Health Record (EHR)
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Supplying back-fill for HIM department needs
The role of the Medical Record Specialist is responsible for prompt, compliant, consistent, efficient delivery and retrieval of release of medical records:
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Responds to any and all verbal and written requests for information and documents in required turnaround times
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Manages multiple department email distribution groups; Discharge Summary Tracking, Document Imaging
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Effectively communicates with all internal and external customers
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Collaborates with internal departments and healthcare providers to ensure the accuracy of medical records
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Updates and reviews medical records by reviewing information, notifying health care providers of record deficiencies and tracking outside records
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Scans, indexes and quality reviews documents not entered into EMR
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Assists with working the Hospital Discharge Summary Request Tracking
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Follows established Centerstone and department policies, procedures, objectives, performance improvement, attendance, safety, including adherence to the workplace Code of Conduct and Compliance Plan
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Practices a high level of integrity and honesty in maintaining confidentiality
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Maintains Health Insurance Portability & Accountability Act (HIPAA), Federal and State standards regarding proper disclosure of Protected Health Information (PHI)
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Provides back up coverage for Document Imaging Supervisor when she is not available
Qualifications
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High School diploma or GED required
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Two yearsโ experience in medical records management or related area preferred
Requirements
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Effectively communicate via written, verbal, in person and virtual methods
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Good organizational skills and detail oriented
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Advanced experience with computers, i.e. data entry, Microsoft programs
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Proficient in medical terminology
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Comfortable collaborating with all customers
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Ability to perform under pressure
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Ability to manage multiple assignments
Benefits
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Medical, dental, and vision health coverage
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Flexible Spending and Health Savings Accounts
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403b retirement plan with company match
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Paid time off and ten paid holidays
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AD&D Insurance, Life Insurance, and Long Term Disability (company paid)
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Employee Resource Groups
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Continuing education opportunities
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Employee Assistance Program