[Hiring] Medical Records & Documentation Assistant @Aspirion

Role Description

This position is an indefinite contract role with no predetermined end date and is expected to continue based on ongoing business needs.

The Staff Assistant supports Denials Operations by managing medical records, document intake, and administrative processes to ensure completeness, accuracy, and timely handling of accounts.

• Ensure accurate and complete documentation to support account processing.
• Enable timely workflow execution within denials operations.
• Improve overall efficiency through consistent and organized documentation handling.
• Maintain compliance with HIPAA requirements as well as company standards.

What you will do:

• Prepare, compile, and submit documentation to insurance payers.
• Ensure accuracy and completeness of submissions.
• Track and document submission status in internal and external systems.
• Retrieve and upload medical records and client correspondence.
• Document incoming mail and maintain accurate system records.
• Maintain adherence to processes and protocols.
• Maintain HIPAA compliance and secure handling of information.
• Protect system credentials and sensitive data.

Qualifications

• Strong attention to detail and organizational skills.
• Ability to multitask and work in a fast-paced environment.
• Problem-solving and prioritization skills.
• Proficiency in Microsoft Office.

Requirements

• Experience with EHR systems or medical records.
• Healthcare or business coursework preferred.
• Prior experience in medical documentation or data handling.

Core Expectations

• Demonstrate integrity and ethics in day-to-day tasks and decision making.
• Operate effectively in the work environment and the environment of the work group.
• Maintain a focus on self-development and seek out continuous feedback and learning opportunities.
• Support Compliance Program by adhering to policies and procedures pertaining to HIPAA, GLBA, FCRA, and other laws applicable to business practices.
• Become familiar with Code of Ethics, attend training as required, and notify management when there is a compliance concern or incident.
• Ensure HIPAA-compliant handling of patient information and demonstrate awareness of confidentiality obligations.

Work Environment

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Disclaimer

The duties listed above are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related or a logical assignment to the position. This position may be required to perform other duties. If such work becomes a permanent and regular part of the job, a new description will be prepared.

Aspirion is an Equal Opportunity Employer and does not discriminate on the basis of age, color, disability, ethnicity, marital or family status, national origin, race, religion, sex, sexual orientation, gender identity, military veteran status, or any other characteristic protected by law.