[Hiring] Medical Records Clerk @Staffing for Doctors

Role Description

We're looking for a detail-driven Medical Records Clerk to join a busy California orthopedic practice with a high volume of workers' compensation patients. This isn't a generic records-filing role. You'll be the connective tissue between insurance companies, patients, attorneys, and third parties, making sure every records request is handled accurately, on time, and in full compliance with California requirements.

If you take pride in precision and know your way around a subpoena, we want to hear from you.

What You'll Do

• Coordinate medical records requests end-to-end with insurance companies, patients, and third parties acting on behalf of insurers.
• Handle subpoenas for medical records tied to workers' compensation cases with confidence and accuracy.
• Manage imaging-related records requests, ensuring they are located, packaged, and sent correctly for each request type.
• Upload and submit records requests through practice systems, tracking each request to completion.
• Proofread records requests for private insurance and patient submissions before they go out.
• Support treatment-authorization-adjacent recordkeeping by pulling the correct chart notes, PR-2/progress reports, and imaging.
• Enter charges into the case file for medical records requests and process payment from the requesting party.
• Manage imaging/x-ray billing, charging the appropriate party for requested imaging.
• Maintain organized, audit-ready records across both WC and non-WC case types.

Qualifications

• Experience working with California orthopedic or musculoskeletal practices is a strong plus.
• Comfort and confidence handling subpoenas for medical records, including those tied to litigated workers' comp claims.
• Familiarity with imaging documentation (x-rays, MRIs) and the billing workflows that go with them.
• Sharp attention to detail, especially around proofreading and charge entry accuracy.
• Ability to juggle multiple requests, deadlines, and stakeholders without dropping the ball.
• Bilingual (English/Spanish) skills are a plus, but not required.
• Reliable internet connection and a quiet, professional remote work setup.