[Hiring] Medical Records Clerk @Ohio State University Physicians

Role Description

Under general supervision, provides medical records services including but not limited to:

• Preparing and maintaining paper and electronic medical records
• Filling medical records requests
• Assisting in office functions where needed
• Creating new patient packets
• Copying and scanning documents
• Researching, retrieving, inspecting, and entering information in the electronic medical record

Duties and Responsibilities:

• Responsible for the scanning/importing of all medical records to patient record
• Ensures department upholds Federal and State laws, rules, and regulations
• Sorts, verifies, and places unsigned loose reports such as disability paperwork, FMLA, etc., in appropriate physicians’ box for review and signature
• Accurately documents the patient’s Name and Medical Record Number on all records
• Scans into patient chart after signature/completion by physician
• Completes, records, and invoices all medical record releases (ROIs) including but not limited to:
• Continuity of Care
• Patient requests
• Insurance requests
• Third-party vendor requests
• Chart reviews
• Legal requests/subpoenas
• Disability/FMLA
• Prepares fee slips and labels for patient appointments
• Manages all incoming medical records communication (email, faxes, and phone)
• Maintains accuracy of 98% for all imported medical records
• Handles file conversions to ensure syncing of documents to multiple medical record systems
• Mailing new patient packets and recall letters to patients
• Adheres to all legal requirements regarding the safe handling of information including HIPAA regulations, Ohio state law, OSUP policies, etc.
• Travel may be required to accommodate staffing levels at other clinical facilities
• Other duties or special projects as assigned

Qualifications

• High School diploma or equivalent

Requirements

• Experience working in a Medical Office or Customer Service
• Data entry experience with basic understanding of insurance and billing procedures
• Experience with medical terminology
• Experience with electronic medical records

Knowledge, Skills, and Abilities

• Knowledge of computer/keyboard skills
• Medical terminology and office equipment
• HIPAA
• Skills in patience, effective communication, organization, interpersonal skills, problem-solving, empathy, and active listening
• Ability to multi-task when needed
• Maintain a high level of accuracy in a fast-paced environment
• Work well with others in a professional team environment

Benefits

• Flexible, competitive benefit package
• Medical, dental, and vision insurance
• Health reimbursement accounts
• Flexible spending accounts
• Retirement plans
• Employee assistance program
• Paid time off and holidays
• Wellness program designed to support employees

Pay Range

USD $15.05 - USD $22.63 /Hr.