[Hiring] Medical Receptionist Connect Center @Yavapai Regional Medical Group

Role Description

The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for:

• Greeting, registering, and scheduling patient appointments.
• Verifying insurance eligibility and benefits.
• Collecting co-payments and obtaining routine financial information from various sources to obtain payment plan arrangements and Medicare coverage.
• Answering the phone and acting as a primary source of information to patients in the waiting area.
• Performing various clerical duties, including maintaining departmental deposit logs, preparing routine schedules and reports, and utilizing analytical skills necessary to maintain provider schedules.
• Ensuring a positive customer service atmosphere and interactions in reception areas.
• Coordinating patient movement and reporting problems or irregularities.

Qualifications

• High School Graduate General/GED.
• Basic computer skills: Outlook, Windows-based, and Google Suites based programs.

Requirements

• Preferred: Previous medical office and/or insurance experience.
• Preferred: Bi-lingual skills.

Company Description

Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career.

• State-of-the-art healthcare system with two acute care hospitals.
• Network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers.
• Inviting community with bygone charm and modern amenities.
• Local residents enjoy four spectacular seasons with nearly year-round sunshine for outdoor adventures.
• Carefree, relaxed lifestyle with short commute opportunities.
• Strong sense of family, security, and belonging.
• Awards for quality care, including the Stroke Care Excellence Award (2022) and Neuroscience Excellence Award (2021, 2020).
• Ranked among America’s 100 Best Hospitals for Stroke Care Awards (2020, 2021).