[Hiring] Medical Practice Administrative Assistant @Prenuvo

Role Description

We are seeking a highly organized and dynamic Medical Practice Administrative Assistant to join our practice. This role involves supporting the day-to-day operations of our busy practice, assisting both patients and staff with a variety of administrative tasks to ensure smooth workflow and excellent patient service. The ideal candidate will have experience in a medical office setting, be comfortable with scheduling systems, and possess strong communication skills.

This role does not provide visa sponsorship. Applicants must be legally authorized to work in the United States at the time of hire and must not require employer sponsorship for a work visa (current or future).

Help reshape the world through proactive healthcare while working with cutting-edge technology and high performing teams with deep expertise - join us to make a difference in people’s lives!

Qualifications

• 3–5 years of healthcare administrative experience, with specific exposure to primary care and/or radiology environments.
• High school diploma or GED required.
• Proficiency with practice management software, EMRs, Microsoft Office, Google Workspace, and modern collaboration tools (e.g., Slack).
• Solid understanding of medical terminology and foundational radiology procedures.
• Strong organizational, problem-solving, and time-management skills with acute attention to detail.
• Ability to thrive under pressure and adapt to shifting priorities in a fast-paced, high-growth environment.
• Associate’s degree or Medical Administration certification preferred.

Requirements

• Develop and implement procedures to streamline provider onboarding, credentialing, and scheduling.
• Partner with clinic operations to ensure full compliance with regulatory standards.
• Manage provider schedules and coordinate shift coverage to maximize clinical efficiency.
• Maintain electronic medical records (EMR) and practice management systems with high accuracy.
• Collaborate with providers to facilitate efficient communication; manage patient consult communications across USA and Canada.
• Process incoming sedative requests and manage any patient outreach as needed.
• Proactively identify urgent consults and execute rapid outreach to secure timely provider appointments for patients.
• Monitor dedicated Slack channels to maintain rapid response times for actionable internal requests.
• Facilitate timely patient dispute resolution and assist the Practice Manager with special projects and reporting tasks as needed.
• Assist the Client Services Partner team with scanning workflow packages and guiding patients from scheduling to post-scan follow-ups.
• Work with third-party providers to coordinate home lab draws, ensuring results are finalized prior to patient consultations.
• Oversee the timely delivery of specialized reports.
• Track patient progress and proactively resolve operational delays or scheduling roadblocks.
• Maintain clear alignment between patients, sales, and clinical teams to deliver seamless care coordination.

Benefits

• An avenue to make a positive impact on people's lives and their health.
• Prenuvo provides free, whole-body scans to each team member.
• Growth opportunities are at the heart of our people journey.
• Our team gets together each week to connect, share, and socialize.
• We have a flexible vacation policy and encourage you to use it.
• Prenuvo’s Commuter Benefits Plan to help cover your transit and parking costs.
• Prenuvo offers a 401(k) retirement savings plan to eligible employees.
• Comprehensive benefits package including health, dental, vision, and Mental Health coverage.
• The base salary for this role ranges from $68,000-$72,500 in local currency, depending upon experience.